Insight certainty 4/5 debate potential 3/5

Stauch: IT automation fails unless setup is faster than manual execution

Jake Stauch · Go hard early: How lessons from Verkada shaped this AI-native IT platform | Jake Stauch (Serval) · Oct 23, 2025 · at 19:21

Jake Stauch, founder and CEO of Serval, explains why traditional workflow automation tools like Okta Workflows or Zapier struggle to gain adoption among enterprise IT teams.

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“Automation doesn't actually work for this IT use case unless it's faster to automate something forever than to do it manually once.”

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