Kanter: B2B companies rarely suffer from edge cases warned against
Zack Kanter · How to build a company you’ll run forever | Zack Kanter (Founder and CEO of Stedi) · Nov 6, 2025 · at 1:11:11
Zack Kanter, founder and CEO of Stedi, explains why he disregards standard startup warnings against generous customer-facing policies like free replacements and unmetered support.
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“You find that most of the things that people warn you about don't come to pass. And like most of these edge cases don't come to pass. I think it's a little bit different in consumer with fraud and stuff like that, but it'd be to be generally don't need to worry about those things.”
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