“Coaching is stupid. Most of it is just vapid blood sucking on the part of people who weren't very good operators and decided to make a career charging people by the hour to tell them how to be good operators. That's like 98% of the market.”
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More from Matt MacInnis
AssertionNot checkable as stated
MacInnis: A top SMB payroll rival lost its edge by adopting Workday
“This company, you know, is pretty well known, and they've got a good SMB payroll business going, but like, at a certain scale, they switched to Workday. When they switched to Workday, they stopped using their own product, and when they stopped using their own …”
Matt MacInnisApr 25, 2024▶ 24:58How to be effective up and down the org chart | Matt MacInnis (Rippling, Inkling, Apple)
Opinion
MacInnis: Rippling CEO Parker Conrad lacks empathy when delivering directives
“One area where my CEO Parker spikes is like, he's very direct, does not pull any punches. He almost, you might even say lacks empathy when it comes to delivering a directive or difficult information to somebody.”
Matt MacInnisApr 25, 2024▶ 3:12How to be effective up and down the org chart | Matt MacInnis (Rippling, Inkling, Apple)
Insight
MacInnis: Effective second-in-commands enable CEOs to act with impunity
“The CEO job, the most successful CEOs act with impunity in the work environment in a way that number one, a good CEO doesn't really think about it. And number two, a good second in command does think about that and enable it.”
Matt MacInnisApr 25, 2024▶ 4:12How to be effective up and down the org chart | Matt MacInnis (Rippling, Inkling, Apple)
Insight
MacInnis: Every successful outcome is led by a deeply impatient founder
“Every successful outcome is led by a founder who is deeply impatient, really impatient.”
Matt MacInnisApr 25, 2024▶ 9:04How to be effective up and down the org chart | Matt MacInnis (Rippling, Inkling, Apple)
Disclosure
MacInnis: All teams at Rippling are deliberately kept understaffed
“All of our teams at Rippling are pretty deliberately understaffed and people feel it and they'll complain about resourcing, but like at the end of the day, a team of five that ought to be seven is way better than a team of nine or 10 that ought to be seven.”
Matt MacInnisApr 25, 2024▶ 17:18How to be effective up and down the org chart | Matt MacInnis (Rippling, Inkling, Apple)
Insight
MacInnis: The cure for company politics is keeping teams overloaded with work
“The cure to politics is not to lecture people about being apolitical. It's to make sure the team has too much to do.”
Matt MacInnisApr 25, 2024▶ 23:58How to be effective up and down the org chart | Matt MacInnis (Rippling, Inkling, Apple)
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