Insight
De Milliano: Globally plug-and-play executives do not exist without value alignment
“The other thing that came out in all of these, like, conversations with folks is, like, if your values aren't aligned, there's, like, literally no way it's going to work. I think it's just actually pretty hard for there to be, like, globally relevant execs. Li…”
Insight
de Milliano: New executives face massive incentives to change company strategy
“New leaders have in almost every single scenario a huge incentive To say that they need to change the strategy.”
Insight
De Milliano: Bad executive hires drive star employee attrition by destroying trust
“Reason number one why it's bad, but like reason number two why it's bad is because everyone looks at that bad hire or that bad fit, basically. Again, like, I don't think they're generally bad people, but like that person who isn't a good fit, and they look at …”
Disclosure
Patrick Collison designed Stripe's culture guide to repel half of candidates
“And at one point, like, Patrick Ping made me, he was like, hey, like, I really want us to write a guide to Stripe's culture, and I want us to share it with candidates when they join, when they are considering Stripe. And ideally, half of the candidates who rea…”
Assertion Supported
Stripe's internal culture doc was eviscerated on Hacker News
“There was some controversial, controversial, there was some stuff in there that was basically just like, you got to be willing to work really hard to actually, you know, be successful here long term. Oh my gosh, it was so controversial when it came out on Hack…”
Insight
Milliano: Large companies must accept some employees won't work extreme hours
“I do also think it's true that at some point, I don't know, companies get big enough that you have folks who maybe are just not, Up for that, and like, you just have to kind of be okay with that if you want to have that many employees in your company.”
Insight
De Milliano: References are useless unless aligned with the hiring company
“My main view on reference is that I actually don't think they're that useful unless you can find someone who has more incentive to tell you the truth than to, like, have the back of the person they're giving the reference on and someone who really understands …”
Insight
De Milliano: Identifying poor executive performance is easier than verifying star talent
“No, I think it's easier to see when someone isn't good at their job.”
Insight
De Milliano: Team buy-in meetings for executive hires shouldn't have veto power
“And then step three is, you know, let's say they kind of get past that is, okay, now get in buy-in from the rest of the team. That shouldn't be a, like, a decision-making forum. That's more of a, hey, I want you guys to, like, meet this person and get a sense …”
Insight
De Milliano: Executive hiring decisions must never be made by committee
“I don't think any important decisions like this can be made by committee. Like they should, I mean, they should use input from all the folks who, you know, were part of the interview process, but ultimately the founder has to decide or the hiring manager.”
Insight
De Milliano: Executive hires stretching up succeed more than those stepping down
“I think you're way more likely to be successful when someone is stretching up into the role because they're going to have a chip on their shoulder. And like, you really want them to prove themselves or they want to prove themselves.”
Insight
de Milliano: Reorgs by new leaders rarely solve underlying organizational problems
“It feels like you're doing a lot as a new leader because you're doing this big reorg and everyone's talking about it, but Like rarely is that really the answer to solving your problems.”
Insight
De Milliano: Incoming execs should immediately fire flagged mediocre employees
“Assess the talent pool pretty quickly. Like, just fire the people that aren't good. Especially if they're not a good culture fit, but also if they're just not doing well. One thing I have experienced myself, but also I've, like, seen with other leaders, like, …”
Insight
de Milliano: Multiple consecutive two-year stints signal mercenary executive behavior
“I personally really worry about the, like, the two-year stints, sort of, like, multiple, like, two-year stints. Like, it just actually isn't enough time to show that you've done anything significant, I think, as a leader. So, like, this is a gross generalizati…”
Insight
De Milliano: Executives with firing experience execute necessary terminations faster
“Per your point, if the, if you just have to assume that the distribution of failures is, like, pretty much the same across the org, I think it's always a pretty good sign if people have fired a lot. It's only because, like, they're gonna have to in whatever jo…”
Opinion
de Milliano: Starting an early-stage company doesn't teach executive leadership
“I don't think you learn much starting a company early on about being an executive.”
Insight
de Milliano: Executive candidates succeeded elsewhere; the challenge is fit
“Like the funny thing about all these things, like when you are interviewing someone, inevitably they were good for someone somewhere. Otherwise you probably wouldn't be interviewing them, but it's the hard part is finding the right fit.”
Insight
De Milliano: 80% of executive hiring success comes from pre-interview introspection
“And I actually think 80% of the work In hiring a great leader, who's a great fit for you, is figuring out that piece of it. Like, not even doing the interviewing, it's the, like, doing the introspection of whether this person is a good fit.”
Assertion Not checkable as stated
De Milliano: Executive hiring decisions fail 50% of the time within 18 months
“And then at the end, a couple of them will have seemed interesting and like they'll have to make some sort of agonizing decision and like still 50% of the time they fail in their decision after a year or 18 months.”
Insight
de Milliano: Executives copy-pasting old playbooks create a recipe for disaster
“So like my only like good litmus test for that or like red flag is if a leader comes in and they're starting to make a bunch of changes without deeply, deeply, deeply understanding the company or the company's problems and without bringing like real humility, …”
Assertion Supported
De Milliano: Stripe nearly rejected Claire Hughes Johnson when hiring at 150 employees
“Claire joined Stripe when we were around a 150 people, and we were very, very close to organ rejection.”
Insight
De Milliano: Enduring tech companies almost always pair technical founders with operational leaders
“One of the themes that has come out of that that has been surprisingly consistent, especially with these sort of, like, deeply technical companies, is that there's almost always a pairing of, like, a deeply technical founder with a more operations people-y per…”
Insight
Milliano: Founders rarely clarify product-led versus sales-led strategy when hiring
“Almost never have I seen like a founder or an exec hire a sales leader and like actually be able to articulate very clearly, like I'm going to be a sales led company or I'm going to be a product led company.”
Insight
De Milliano: Only define executive hire success for years one and two
“I think you have to sort of be pretty concrete with yourself on exactly like what success looks like in year one and what success looks like in year two. Nothing past that because you have no idea what your company is going to look like past that.”