Opinion
Pilarinos: Microsoft focused first on technology then searched for problems
“And that was actually kind of one of the anti-patterns for Microsoft. Microsoft focused a lot on what's the technology that we're going to use. And they're just running around the campus trying to find a problem for it.”
Opinion
Pilarinos: Calling internal big-tech projects 'startups' is disingenuous
“When I was at Microsoft, I remember people had gone and started companies, and I'd be like, oh yeah, I'm doing a startup inside a company, and you're like, that is the most disingenuous thing you can say. I was like, really? If you fail, does your paycheck sto…”
Insight
Pilarinos: Direct customer conversations inherently bias user feedback experiments
“I don't think you can be fully intellectually honest if you're talking to the person. How we're sitting, the tone of our voice, what we're wearing, all these things have influence. It's the only way you can be truly intellectually honest if you have absolutely…”
Insight
Pilarinos: Major tech shifts always drive business model shifts
“So every time you have these kind of significant technology shifts, you tend to find that there is actually a shift in the business model that goes along with it.”
Insight
Pilarinos: Winning platform shifts requires unlocking previously impossible utility
“I think if you can apply those technologies in a way that actually provides unique utility, that's the first principle that really matters. To what degree does that technology unlock something you weren't able to do before?”
Insight
Pilarinos: Dev tools must impress immediately because developers rarely give second chances
“You have a very small window by which you can make a very good impression. And if you don't deliver that, that bit is effectively flipped. It's really, really hard to come back from, hey, give this another shot. It's gotten better or what have you. So develope…”
Insight
Pilarinos: Dev tools fail the moment developers feel they are being sold to
“Developers don't like being sold to. They have a BS detector that's very sensitive. And so I think as you think about the products, it really can't be buzzwordy. It actually has to have some utility or provide some, something that's meaningful, that helps thei…”
Insight
Pilarinos: Products are defined by solved problems, not underlying AI tech
“Even when I think about, like, unblocked and people are like, oh, it's an AI dev tool. And I was like, in the same way it's a Postgres dev tool or a Kotlin dev tool, who cares what technology we're using? It solves a very specific problem for people. It just h…”
Prediction Not checkable as stated
Pilarinos: Someone will eventually solve construction and renovation tech GTM
“It is an incredibly underserved market from a technology perspective, but I think the go to market's actually really, really hard for it. It feels like at some point someone's going to figure out the Incantation between these two things.”
Insight
Pilarinos: Repeat startup success is statistically improbable due to entropy and luck
“There's a huge amount of, like, luck and serendipity, you know, a decent amount of, like, experience and hard work and so on and so forth. There's a bunch of entropy associated with these companies being successful or not. And so, like, attributing that to ski…”
Assertion Not checkable as stated
Every Unblocked user first asks questions they already know to test it
“Every single person who onboards to Unblocked, without fail, the first question they ask is something that they're an expert in. They look to build confidence in the system. It's a hundred percent reproducible. I've never seen an exception outside of it.”
Insight
Pilarinos: Requiring workflow changes for future benefits kills DevTool adoption
“Asking a team to change the way they work for some perceived benefit down the line, almost a showstopper at that point.”
Insight
Pilarinos: DevTools Have a Tiny Window to Recoup Trust After Mistakes
“Especially for a developer audience who is very, very opinionated, if you make a mistake, if there's a small window in which you can apologize and try to recoup that trust or respect, you really have to take advantage of it.”
Opinion
Dennis Pilarinos: Unblocked is not suited for small, co-located engineering teams
“Unblocked is not a great tool for, Four people who've been working on a product for a year have co-located in the same space. We knew that out of the gate. That's obvious. There isn't a huge hysteresis in terms of content. They haven't developed a lot of syste…”
Insight
Pilarinos: Successful hiring based on 10-hour interviews is miraculous
“You're gonna spend two or three hours with someone, five hours, 10 hours with them in an interview, and be able to come up with a determination. This is something that we're gonna spend 50, 60, 70 hours a week together on, but I've only known you for 10, and w…”
Insight
Pilarinos: Founders must sequence product love before testing commercialization
“The first experiment that I like to run is, can we build something that people love? And if you do, then the next experiment is, can we commercialize it in a material way?”
Assertion Not checkable as stated
Buddybuild doubled pricing on Stewart Butterfield's advice, immediately doubling revenues
“He was right. We doubled it. It had no impact on the business in terms of customers coming in or what have you, other than we doubled our revenues on that day moving forward.”
Assertion Not checkable as stated
Pilarinos: Over 80% of Grandfathered Buddybuild Beta Users Chose Paid Plans
“The day that we launched pricing, I think we had somewhere in around a hundred teams who you, who were using the product. We had built this grandfathering free plan into it, and something like eighty-something of them actually bought a plan within the first co…”
Insight
Pilarinos: Founders miss a huge opportunity by not testing messaging during demos
“Getting on effectively a form of a sales call when you're doing demos or what have you, if you're not taking those opportunities to iterate on how you talk about or prescribe, describe the product, and like seeing Do people lean in? Reading kind of the room, s…”
Disclosure
Pilarinos avoids phones and computers on Saturdays while building Unblocked
“I'm very strict around, like, on Saturdays, I try not to be on my phone or on a computer. I'm doing something else.”