Shippo

“Shipping is such a mission critical infrastructure component that if you are a company that knows how to integrate an API, you really don't want to integrate an API that is like unproven and unused by anyone else.”

“Neither one of us came up from the logistics background.”

“Ideally you start investing in horizon two and three when horizon one is still growing very well. I think when horizon one is like starting to flatten, It's a little too late.”

“If they take you in a different direction, like early on, it's like, it really doesn't cost too much to go explore it. I think it becomes more costly when you have an organization and like different people you need to manage. But if it was just you and the co-…”

“You find product market fit within one customer segment or for one product, and you need to continuously be finding product market fit, either for new products that you launch or for new customer segments that you're entering into.”

“But yes, in total, I talked to 125 investors for that round of financing and ended up ended up raising from 11.”

“I do think that it is a distinct personality type. And like at times those people are not scalable when you need someone to scale this up. You might be looking at a different skill set and personality compared to the person who built it.”

“We did get into like an accelerator at some point, like we were rejected by YC and then got into 500 startups.”

“I think being extremely customer centric has a lot of upsides, but it has the downside of like, if you listen to every single customer, You're not going to be able to follow your own roadmap. You're just going, going to be dragged into all kinds of different d…”

“The first thing we did was we hacked it a little. We worked with a third party aggregator that had the, like, had a special, like a different kind of contract that allowed us to do this. So we first worked with an aggregator. And then as we got enough volume, …”

“I met one investor during our seed round, Albert Wenger from Union Square Ventures, who wouldn't invest at that point in time, but we really, like, hit it off, and he's also from Germany, and we, like, just decided to stay in touch, and I think it was more of …”

“Just this year, we got our, like, we got FedEx to agree to this kind of account structure. So it's really, it's literally taken us like eight to nine years with certain shipping providers to get them comfortable with that.”

“Again, I think if you're selling to an enterprise company, you might want to like make yourself bigger than you actually are. So it depends on the audience, but I think for the SMB audience, like one of the upsides is that you are able to talk to the store own…”

“There was just no good resource for getting advice and no like technology interface that we thought was kind of Up to par with the other e-commerce technologies we were using. And like, specifically we were using our e-commerce stack was like the usual one, St…”

“The Shopify app store was great timing for us. And I think if I look at some of our initial revenue charts, they are like our earliest revenue all came from the Shopify app store.”

“And I've been doing it every Sunday since. It's like almost, I think, year and a half, two years now, and it's something that the team really is looking forward to. Like I, and I'm kind of embraced the same style, like the same direction as he was describing, …”

“I think an easy or like a mistake that we made early on, I think hiring people with those fancy titles is a mistake that I often hear from other startup founders where like we have people where, you know, if someone's been a VP at Facebook at that point in tim…”