customer onboarding
1 statements across 1 episodes · 0 bullish · 0 bearish · 1 people on the record · first statement Feb 1, 2024 by Stephanie Berner · across every show →
Everything said about customer onboarding, oldest first
Feb 1, 2024
Berner: Failing to codify onboarding early obscures what creates customer value
“The second place where you need to start to build some processes with implementation and onboarding. And this is actually a mistake that I see companies make. Is that they don't codify the 10, 15 step process of getting a customer onboarded. If you don't have …”