customer interest
1 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement Feb 1, 2024 by Stephanie Berner · across every show →
Everything said about customer interest, oldest first
Feb 1, 2024 negative
Berner: CSMs fail when unable to balance customer pain with business interests
“The second is People who have a hard time balancing customer interest with business interest, who get really bogged down in the volume or the pain that's coming in from customers. And one of the big roles that the customer facing teams play is funneling all th…”