CS leaders

1 statements across 1 episodes · 0 bullish · 0 bearish · 1 people on the record · first statement Feb 1, 2024 by Stephanie Berner · across every show →

Everything said about CS leaders, oldest first

Feb 1, 2024
Insight
Berner: CS leaders will not advance without strong data proficiency
“You have to be good at data. Even if you don't like it, you will not progress in your career unless you can go, go deep on the data, understand what metrics matter to your business and how to move those metrics and how to talk to the rest of the organization a…”
Stephanie Berner Feb 1, 2024 ▶ 1:06:07 A customer success masterclass | How to build and scale a CS org | Stephanie Berner (LinkedIn)
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