Jesse Pujji compares customer retention dynamics between his agency Ampush and his offshore staffing company Growth Assistant.
Insight
Solopreneurs Require Enterprise-Level Onboarding But Churn Quickly From Growth Assistant
“A lot of the stuff that came from Twitter were people who were one to five person companies, You know, solopreneurs, which I don't have anything against solopreneurs, but they would tend to bring someone on. They don't have the time to actually manage them. An…”
Disclosure
Growth Assistant Hits $10M Run-Rate With 350 Philippines Employees
“The business is roughly ten million dollars in, in run rate kind of revenue. And we have over 350 people in the Philippines already and over a hundred customers.”
Assertion Not checkable as stated
Growth Assistant Marks Up Offshore Staffing Higher Than US Agencies' 30%
“Typically a staffing agency in the United States, if I just find you an engineer, I mark it up 30%. Like our markup is higher than that because we are like identifying really good talent that's so cheap”
Assertion Not checkable as stated
Growth Assistant's Existing Clients Immediately Absorb All Sourced Overseas Talent
“Right now, the general answer is it's supply-constrained business. If I can find you great, cheap, talented people overseas, you will, the demand, because even our current portfolio, we know every time we have a good person, we say, hey, one of these top 10 cu…”
Assertion Not checkable as stated
Growth Assistant's First 20 Customers Were Jesse Pujji's Former Ampush Employees
“Our first 10 to 20 customers were former employees of mine. Right, who worked at Ampush, who then were running growth at DoorDash, or running growth at Careof, or running growth at whatever.”
Assertion Not checkable as stated
Growth Assistant Increased Its Top-of-Funnel Ideal Customer Profile Match to 70%
“Today we're probably at 70% ICP in terms of our, the top of our funnel. And maybe a year ago we were at 30%.”