Jun 23, 2023 · 19m · founders-journal

European Wax Center…for Dogs

Alex Lieberman · 18m spoken
0:00 / 0:00

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In this episode of Founder's Journal, Alex Lieberman analyzes European Wax Center's franchised, subscription-driven model to establish a five-part framework for disrupting fragmented retail markets. Applying this blueprint, he pitches four unbundled startup opportunities, spotlighting express dog grooming and modernized daycare chains as high-potential ventures.

Statements from this episode (8)

Assertion Supported
European Wax Center did $910M in systemwide revenue across 978 stores
“Across all 978 locations, European WAC Center did nine hundred and ten million dollars in revenue. So that across all of their stores, nine hundred and ten million dollars in revenue. The average store that's been around for at least five years does 1.1 millio…”
Alex Lieberman Jun 23, 2023 ▶ 6:38
Assertion Supported
European Wax Center corporate made $72M EBITDA on $207M revenue
“So in terms of European Wax Center corporate, the actual revenue to European Wax Center based on Products that are sold in stores, the marketing fees that they charge, I believe their franchisees, and the royalty fees that franchisees have to pay, that number …”
Alex Lieberman Jun 23, 2023 ▶ 7:08
Assertion Supported
European Wax Center is 11x larger than its closest competitor
“European Wax Center is 11 times bigger than their next closest competitor in terms of sales, and the rest of the market, there's only, like, two competitors, the rest of the market is tens of thousands of Just mom and pop shops, so it's completely fragmented.”
Alex Lieberman Jun 23, 2023 ▶ 7:58
Assertion Supported
Sixty percent of European Wax Center purchases are prepaid appointments
“The vast majority of purchases for European Wax Center, I believe it's 60%, are prepaid purchases because their customers are coming in frequently enough, you know, let's call it every four to eight weeks, such that they are buying many appointments well in ad…”
Alex Lieberman Jun 23, 2023 ▶ 8:36
Insight
Low-skill services avoid talent supply constraints when scaling
“When you think about scaling like a law firm or a medical doctor's practice or a financial advisory firm, oftentimes the bottleneck is your supply, like supply for talent is your biggest constraint to scale. So a way to think about this is what is a service yo…”
Alex Lieberman Jun 23, 2023 ▶ 11:40
Insight
Unbundling standardized, high-demand services creates highly scalable brands
“And then the fifth, and I think this is the most unique aspect for brainstorming a business idea, is focusing on an existing product service and pulling out the most standardized version of that service that still has high demand.”
Alex Lieberman Jun 23, 2023 ▶ 12:19
Insight
Dog grooming brands struggle because customers attach to individual groomers
“I think if you were to go with the route of dog grooming, I think a dog grooming brand is a great opportunity, but where you end up getting stuck is it requires very high skill talent. Dog owners are very particular about their dog's cuts. They expect someone …”
Alex Lieberman Jun 23, 2023 ▶ 16:58
Opinion
Children's daycare is the most promising fragmented retail opportunity
“I think children's daycare is the one I would go Even deeper on, because as I talk through this with you all, I think it's most interesting”
Alex Lieberman Jun 23, 2023 ▶ 18:37
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