95% of companies recklessly under-invest in customer recovery
Will Guidara · Will Guidara – Unreasonable Hospitality (EP.492) · Mar 16, 2026 · at 44:17
Author and restaurateur Will Guidara discusses how businesses misallocate resources between advertising and customer recovery on Capital Allocators.
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“I'm fully convinced that 95% of companies recklessly under-invest in turning around negative situations in customer recovery.”
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