Chris Voss, former FBI lead kidnapping negotiator, argues that sustainable execution of agreements must be voluntary rather than enforced via threats or penalties.
0:00 / 0:04exact quote · 4.2s
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“If you're putting penalty clauses in your contracts, that means you're not a good negotiator.”
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Direct conversation can extract in minutes what external research takes months
“If you love research, if you love data, if you love information, you may spend a month gathering the information external to the conversation that you could have gotten
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