Gary Klein
7 statements across 1 episodes · 2 bullish · 0 bearish · 1 people on the record · first statement Sep 23, 2019 by Gary Klein · said 5 times in 3 episodes since 2020 · across every show →
On the record as a speaker too: Gary Klein's record, appearances and statements → this page counts the times other people say the name.
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brought up most by Annie Duke (3), Ted Seides (1), Mark Baumgartner (1)
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2020 5 mentions in 3 episodes 2 per episode
Everything said about Gary Klein, oldest first
Sep 23, 2019 positive
Klein: Pre-mortems fail unless facilitators assert the plan has definitively failed
“We see premortems fail when the person who's facilitating will say something like, okay, we've seen the plan, let's do a premortem, what could go wrong with the plan? That's the wrong approach. What can go wrong with the plan? That's a typical critiquing appro…”
Sep 23, 2019
Sep 23, 2019 positive
Klein: Pre-mortems succeed by turning risk identification into a competition
“On the other hand, with a pre-mortem, The contest is to see who can come up with the most clever and worrisome issues that haven't been discussed at the time, so the whole incentive system changes, and now people, people are competing with each other to come u…”
Sep 23, 2019
Klein: True expertise relies on tacit knowledge, not explicit rules
“For complex tasks and ambiguous situations with lots of uncertainty, there's no set of rules that are sufficient, and an expertise is It's not about just incorporating all the rules. Expertise is about building tacit knowledge, and that's the core.”
Sep 23, 2019
Klein: Teams in a garden path study failed to surface collective doubts
“And we once did a study where we had four-person teams going through an exercise, and it's called a garden path exercise, where we introduced something at the beginning that made it seem that certain thing was going to happen, and everybody was preparing for i…”
Sep 23, 2019
Klein: Experts rely on situational recognition, not comparing options
“And the discovery we made is that people don't Generate lots of options and use lots of standard evaluation dimensions. They use their experience to size up situations very quickly and to identify what's going on, what's likely to happen next, what can I accom…”
Sep 23, 2019
Klein: Meet others' apparent mistakes with curiosity, not criticism
“When I see people make mistakes, instead of immediately becoming critical and impatient, to become curious. Why would somebody smart do something that looks stupid? Maybe there's a reason. Maybe I need to try to investigate further.”