feedback

“Anytime I can get you to give yourself your own feedback and using a third party is the easiest way to do it.”

“Too many leaders depend too much on telling people and delivering feedback in a more direct way.”

“Right after success, right after mission accomplished, right after tasks have been achieved, people are much more receptive to feedback. Why? Because they've just succeeded. They've got an armor to them because of their success, their effectiveness. They're mu…”

“That power has a consequence. It creates resistance. People naturally become a little bit reluctant, if not totally defensive, to things that come at them from power.”