CARGO
1 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement Sep 23, 2019 by Gary Klein · said 1 times in 1 episodes since 2019 · across every show →
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Sep 23, 2019 negative
Klein: After-action reviews fail by ignoring the decision-maker's cognition
“And frequently the after action review is you did X and you should have done Y. If you had done Y, things would have turned out better. But it doesn't get into the cognitive part. When you chose X, what were you seeing? What were you interpreting? In hindsight…”