body language

“So what's good to do is sort of take these kind of physical cues and merge them with the story that they've kind of told you in the past as you've gotten a feel for how they behave in different situations, and that now you can merge together to make some sort …”

“But if someone's too leaned back, if they're taking up too much space, generally you shouldn't believe a thing they're saying. Because people generally aren't like this. It's sort of like purposely trying to look relaxed.”

“Take up more space, and the smaller you are, the more space you need to take up, because you're making the audience uncomfortable, even if you don't know that you are.”