CRM
2 statements across 2 episodes · 1 bullish · 1 bearish · 2 people on the record · first statement Feb 11, 2026 by Karthik Kripapuri · across every show →
Everything said about CRM, oldest first
Feb 11, 2026 positive
Kripapuri: AI will let workers query data without checking CRM or email
“I don't know what the timeframe is, but I feel like it'll be a day when I can just ask what I need to do, and I don't know how to go check my email, I don't know how to go check my CRM, I don't know how to check my financial systems, I'll be able to interact w…”
May 15, 2026 bearish
Dolen: AI shrinks SaaS moats by enabling DIY CRM and ERP
“AI shrunk those moats, and so you can now do CRM on your own. You can now do some components of ERP on your own. You can now do customer attraction on your own and marketing and that type of functionality. Well, that's a compressing feature, right? So in addit…”