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Chat Concierge

2 statements across 1 episodes · 1 bullish · 0 bearish · 1 people on the record · first statement Dec 15, 2025 by Prem Natarajan · said 11 times in 1 episodes since 2025 · across every show →

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brought up most by Alex Kantrowitz (7), Prem Natarajan (4)

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2025 11 mentions in 1 episode

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Everything said about Chat Concierge, oldest first

Dec 15, 2025 positive
Insight
The most satisfying customer service experiences retain a human in the loop
“The most satisfying experience always have a human in the loop at some point.”
Prem Natarajan Dec 15, 2025 ▶ 12:48 Capital One's Prem Natarajan: Why We're Building Our AI From The Ground Up
Dec 15, 2025
Disclosure
Capital One's Chat Concierge AI is live at nationwide auto dealerships
“Chat Concierge is now available. At many dealerships across the company across the country.”
Prem Natarajan Dec 15, 2025 ▶ 10:04 Capital One's Prem Natarajan: Why We're Building Our AI From The Ground Up
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