Turley: About 10% of the world currently uses ChatGPT
Nick Turley · ChatGPT – The Super Assistant Era | BG2 Guest Interview · Bg2 Pod · Mar 15, 2026 · at 7:51
OpenAI Head of ChatGPT Nick Turley discusses global user penetration and reach on the BG2 Pod.
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“We've got about 10% of the world coming to us now.”
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Turley: General-purpose AI agents are about to reach critical usability
“And I do think we're about to get to that point with general purpose agents where it works well enough that you get at least partial credit, and because you're getting partial credit, you get really good tasks back, and then the magic begins because you know, …”
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“In the current era, having unlimited plan is like having unlimited electricity plan. You know, it just doesn't make sense because like, you know, people may need a lot of electricity and they're getting a lot of value out of that.”
Turley: AI startups should deliver hands-on enterprise services
“If I was starting a company today, I, I'm really excited about these companies that are going into companies and getting extremely hands-on and doing effect effectively professional services with AI because we've saturated all the evals and you need to get pro…”
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“So we just gave it away for free and that ended up being totally revenue positive and retention positive because it just provided access to the tech.”
Turley: Quantitative Knowledge Work Will See Agentic Breakthroughs Due to RL Suitability
“I won't be surprised if you see this happen for other forms of sort of quantitative knowledge work, just because it happens to have the properties that code has. It's testable. You know if it worked or not. It's very RL friendly.”