call center
also referred to as: call centers
1 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement May 16, 2024 by Brad Gerstner · across every show →
Everything said about call center, oldest first
May 16, 2024 bearish
Gerstner: Multimodal AI voice and video will disrupt BPO call centers
“I'll tell you a whole nother category of companies, Bill that have moved into that bucket and it's all these BPO companies, business process, outsourcing businesses, right? So, you know, because remember, it's not just about language now, right? BPO companies …”