consumers

1 statements across 1 episodes · 0 bullish · 0 bearish · 1 people on the record · first statement Feb 21, 2022 by Benedict Evans · across every show →

Everything said about consumers, oldest first

Feb 21, 2022 neutral
Insight
Evans: Consumers Do Not Want Direct Relationships with Every Brand
“Obviously every brand wants to have a direct Consumer relationship. It doesn't follow that every consumer wants to have a direct relationship with the brand.”
Benedict Evans Feb 21, 2022 ▶ 29:23 The retail reset
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