The Ledger

Every statement that passed quotation and attribution checks. Mix any filter with any other: certainty 1/5, debate potential 5/5, or both at once.

clear all ✕

why aren't all 14 resolved? a statement only gets an assessment when the public record can support or contradict it. opinions and what-ifs never can, and 0 checkable ones are still open, waiting for their date. predictions held up or didn't; assertions are supported or contradicted. on every card: ▮▮▮▮▮ certainty · ▮▮▮▮▮ debate potential. speakers are clickable

Assertion Contradicted
Perry: Most Surprise Medical Bills Stem From Provider Submission Errors
“In most of those cases, the provider submitted the claim wrong.”
Nick Perry Dec 7, 2023 ▶ 9:44 Ep 73: Lessons from Palantir & How Candid Health Is Fixing the $280B Healthcare Billing Fiasco · Joe Lonsdale
Assertion Not checkable as stated
Perry: Major US Health Insurer Manually Processes One in Eight Claims
“Yeah, actually, I know there's a large payer, ah, that I know manually processes one in eight claims because their adjudication system doesn't do it. It's a large payer. We'd all know the name of it.”
Nick Perry Dec 7, 2023 ▶ 8:12 Ep 73: Lessons from Palantir & How Candid Health Is Fixing the $280B Healthcare Billing Fiasco · Joe Lonsdale
Assertion Not checkable as stated
Perry: Candid Was First to Catch a Major Health Payer's Bug
“We were the first company in the country to identify that this very large payer had put a bug into their rule system. And they fixed the bug based on, like, us pointing out, hey, you guys, something seems to have happened here.”
Nick Perry Dec 7, 2023 ▶ 20:00 Ep 73: Lessons from Palantir & How Candid Health Is Fixing the $280B Healthcare Billing Fiasco · Joe Lonsdale
Opinion
Proctor: Legacy Billing Incumbents Rely on Offshore Labor Over Codified Rules
“They have this, like, very messy data model, very messy systems, and they're just throwing stuff into things like a JiraQ for offshore to fix, whereas we're actually going through with a fine-tooth comb, root-causing claims, and then codifying the rules engine…”
Doug Proctor Dec 7, 2023 ▶ 11:44 Ep 73: Lessons from Palantir & How Candid Health Is Fixing the $280B Healthcare Billing Fiasco · Joe Lonsdale
Prediction Not checkable as stated
Perry: Candid Health Can Sell Its Pre-Adjudication Engine Back to Payers
“I 100% think we could because if you think about what we're doing, we're pre-adjudicating the claim. We know how the payer's, we know what the payer wants on their claims. We know, like, what their rules are for how to submit a claim. And there's a bunch of no…”
Nick Perry Dec 7, 2023 ▶ 8:26 Ep 73: Lessons from Palantir & How Candid Health Is Fixing the $280B Healthcare Billing Fiasco · Joe Lonsdale
Insight
Proctor: AI Turns Billing Analysts From Authors Into Editors
“Phase two is essentially instead of having to have a really, like, Analytically oriented person digging through claims data and finding out the rules. It's actually like, how do you suggest the rules? Okay. These are the patterns of issues we're seeing. Consid…”
Doug Proctor Dec 7, 2023 ▶ 17:54 Ep 73: Lessons from Palantir & How Candid Health Is Fixing the $280B Healthcare Billing Fiasco · Joe Lonsdale
Assertion Not checkable as stated
Perry: Candid Health Submits Up to 99% of Claims Correctly First Time
“The rules engine, I think is probably the brain of what we're doing is probably the most valuable part of what we're building, and it's how we can submit, in some cases, 99% of claims correctly the first time.”
Nick Perry Dec 7, 2023 ▶ 16:54 Ep 73: Lessons from Palantir & How Candid Health Is Fixing the $280B Healthcare Billing Fiasco · Joe Lonsdale
Insight
Perry: Effective AI in Healthcare Billing Requires Massive Underlying Infrastructure
“The actual useful application of machine learning is the tip of a very large iceberg, and we're building the infrastructure under the ocean right now of, like, the infrastructure for how do you do all that automation correctly and the machine learning correctl…”
Nick Perry Dec 7, 2023 ▶ 14:09 Ep 73: Lessons from Palantir & How Candid Health Is Fixing the $280B Healthcare Billing Fiasco · Joe Lonsdale
Assertion Not checkable as stated
Proctor: Many Healthcare Providers See 20% to 40% of Claims Denied
“And in many cases, these are customers who have like, 2030, 40% of their claims were being denied. For reasons they didn't have visibility into.”
Doug Proctor Dec 7, 2023 ▶ 18:48 Ep 73: Lessons from Palantir & How Candid Health Is Fixing the $280B Healthcare Billing Fiasco · Joe Lonsdale
Opinion
Perry: Healthcare Billing Costs Could Be Cut in Half via Software
“Easily. At the end of the day, there's no software. They're throwing bodies at the problem. The last innovative thing we did in this industry was offshore it.”
Nick Perry Dec 7, 2023 ▶ 10:04 Ep 73: Lessons from Palantir & How Candid Health Is Fixing the $280B Healthcare Billing Fiasco · Joe Lonsdale
Assertion Not checkable as stated
Perry: Candid Health Grew Revenue 6x in 2023 to 100 Customers
“We grew six X this year and the team is around 50 people and have about a hundred customers now.”
Nick Perry Dec 7, 2023 ▶ 20:35 Ep 73: Lessons from Palantir & How Candid Health Is Fixing the $280B Healthcare Billing Fiasco · Joe Lonsdale
Assertion Not checkable as stated
Proctor: Candid Health Controls the Full End-to-End Billing Loop
“What is really powerful about where we are today is we have this incredibly rich data set That we essentially have the end-to-end operational loop that we control. So we control the preparation, we control the submission, we control the entire cycle of how you…”
Doug Proctor Dec 7, 2023 ▶ 13:09 Ep 73: Lessons from Palantir & How Candid Health Is Fixing the $280B Healthcare Billing Fiasco · Joe Lonsdale
Assertion Supported
Lonsdale: US Medical Insurance Billing Is a $280 Billion Annual Market
“And it sounds like medical insurance billing is a pretty small problem, but I guess it's about two hundred eighty billion dollars a year.”
Joe Lonsdale Dec 7, 2023 ▶ 4:23 Ep 73: Lessons from Palantir & How Candid Health Is Fixing the $280B Healthcare Billing Fiasco · Joe Lonsdale
Insight
Perry: Cluster Denied Claims to Extract Rules Instead of Calling Payers
“Cluster your claims. Find which ones were denied for the same reason. Make one call. Don't call for all thousand of the ones were denied. That's smart. Take that rule, put it in the rules engine, and don't make that mistake anymore.”
Nick Perry Dec 7, 2023 ▶ 7:22 Ep 73: Lessons from Palantir & How Candid Health Is Fixing the $280B Healthcare Billing Fiasco · Joe Lonsdale
Made with StarZero

Turn any episode into a week of clips.

This entire site, over 150 episodes transcribed, diarized, checked and made playable, runs on the StarZero media pipeline. Drop in your own episode and the podcast clipper finds the moments worth sharing, cuts them, captions them, and reframes them for every feed.