Levie: Top Box AI Use Cases Involve Tasks Never Previously Staffed
Aaron Levie · Why AI Creators Keep Panicking (They're Wrong) · Jul 30, 2026 · at 19:46
Box CEO Aaron Levie discusses enterprise AI adoption with Joe Lonsdale, arguing that AI agents are primarily performing novel additive work rather than replacing existing employees.
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“Some of the use case, some of the top use cases we see from customers with our AI agent and their data, Are actually things that they never deployed people at before. So it's, I want to go and have an agent read every contract in our company, because I want to pull out insights from these contracts that, that will tell me like, what customers can I go and upsell better? Or, you know, where is there a new sales opportunity? It's an entirely new set of work that's being done. Nobody read those contracts previously. So agents haven't replaced anybody's work.”
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