Cook: Shadowing is necessary because leaders inaccurately describe their own methods
Scott Cook · Ep 75: Leadership Lessons with Intuit Founder & Silicon Valley Legend Scott Cook · Joe Lonsdale · Dec 20, 2023 · at 6:27
Intuit co-founder Scott Cook describes shadowing an outside CEO to demonstrate why passive discussion is inferior to direct observation.
0:00 / 0:10exact quote · 10.9s
▶ Watch the full episode on YouTube → 720p mp4 · rendered on demand · StarZero watermark
“Half the stuff he told us he did as a leader we never saw. More importantly, half the stuff we saw him do, he never mentioned. So go watch.”
quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →
More from Scott Cook
Cook: Human psychology prevents leaders from seeing their own weaknesses
“Psychology, our human mind, we're built to not see our gaps. We are built to think that we're just great people. If you think you're aware of all your weaknesses and gaps in the way other people are seeing them, you're wrong.”
Cook: Leaders must publicly admit weaknesses to the board to improve
“If you keep it a secret, it's not, you're not gonna change. You gotta go public with it. Tell your board, Tell your management team, I know I'm not as good at this as I need to be.”
Cook: Amazon uses the Toyota Production System at its Tracy warehouse
“And I was just touring Amazon's newest and largest, excuse me, newest and most modern warehouse, which is in Tracy, California, about two hours south of here. And they've embraced the Toyota production system in their fulfillment operations, and they, you go i…”