why aren't all 7 resolved? a statement only gets an assessment when the public
record can support or contradict it. opinions and what-ifs never can, and 0 checkable
ones are still open, waiting for their date. predictions held up or didn't;
assertions are supported or contradicted. on every card:
▮▮▮▮▮ certainty ·
▮▮▮▮▮ debate potential. speakers are clickable
Insight
Gassner: Outlier success requires pursuing ideas most people expect to fail
“You have to pick something that most people think is going to fail to be an outlier. Otherwise, by definition, you're picking something that most people think is going to work, and therefore a lot of people are picking it, therefore you're not an outlier.”
Insight
Gassner: Multi-year lock-in discounts shrink SaaS market size and breed complacency
“Cause I was always optimizing for the longterm value, which is the annual value per customer. So if I had to give the customer terms that would lock them in, I thought that's actually shrinking my market. Cause they'll pay less if they're locked in. That's one…”
Insight
Gassner: A company's second product should be radically distinct, not an add-on
“Your new product, if you have a chance, it should be way out here, and maybe have the potential to be bigger.”
Insight
Gassner: High market share companies must expand to avoid disruptive over-engineering
“If you get a high market share in an area, and you don't expand to another area, what will happen? Just because the nature of your company and the creative people, You'll do more stuff in your established area than you should, right? And that creates its own s…”
Insight
Gassner: Cash-generating businesses always retain value while unprofitable ones eventually reach zero
“Cash generating business is always going to be valuable to somebody. At some point, a business that's not cash generating is going to be valuable to nobody, right? You might be able to sell it before it becomes It, you know, not valuable, but you can only, the…”
Insight
Gassner: Hiring optional employees burns startup cash and complicates decision-making
“In the early days, there's no wasted people, like no optional people, no wasted people, because it just adds a, it'll burn through your money and it'll just make your decision making smaller and sorry, more complicated. It's like sand in the machine.”
Insight
Gassner: Spending $100K on account relationships pays off with massive cross-sell potential
“It's fine for us to spend a 100,000 dollars a year maintaining free relationships and just putting into developing relationships. That's not wasteful. So because we have a lot of, we're showing up the door with a hundred million dollars worth of product. So if…”