Starbucks mobile app
part of Starbucks
1 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement Jun 4, 2024 by Howard Schultz · across every show →
Everything said about Starbucks mobile app, oldest first
Jun 4, 2024 negative
Schultz: Starbucks should not have launched 24/7 on-demand mobile ordering
“I don't think I would have allowed the mobile app to be on demand, 24 hours a day. I would have slow rolled the availability of it, and then understood how it was being used, and whether or not it was going to disrupt the experience.”