The Ledger

Every statement that passed quotation and attribution checks. Mix any filter with any other: certainty 1/5, debate potential 5/5, or both at once.

clear all ✕

why aren't all 10 resolved? a statement only gets an assessment when the public record can support or contradict it. opinions and what-ifs never can, and 0 checkable ones are still open, waiting for their date. predictions held up or didn't; assertions are supported or contradicted. on every card: ▮▮▮▮▮ certainty · ▮▮▮▮▮ debate potential. speakers are clickable

Insight
Swartz: Startups overestimate their execution abilities and fail at operations
“And I find over and over again That, ah, especially with startup companies, that where they tend to fall short and really need a lot of support, isn't something that they think they're good at, which is execution.”
Mike Swartz Jan 2, 2019 ▶ 6:41 a16z Podcast | Where's My Stuff? -- The Lowdown on Logistics and Ops
Insight
Swartz: Relying on human-driven systems is best for facility security
“Cause no, nothing does a better job of pattern recognition than a human being. So having tools for humans to use and really relying on people systems is probably the best way to secure a facility.”
Mike Swartz Jan 2, 2019 ▶ 36:35 a16z Podcast | Where's My Stuff? -- The Lowdown on Logistics and Ops
Insight
Swartz: Security systems should not punish 99% of legitimate customers
“And the other thing I took away from that was not designing your security systems and your hooks for the 99% that aren't a problem, right? You don't want to punish 99% of your customers for the one percent that's going to get you.”
Mike Swartz Jan 2, 2019 ▶ 36:51 a16z Podcast | Where's My Stuff? -- The Lowdown on Logistics and Ops
Prediction Not checkable as stated
Swartz: Smaller startups will increasingly compete with Amazon on service
“The Amazons of the world are going to have a lot of competition from smaller startups on the service front.”
Mike Swartz Jan 2, 2019 ▶ 48:03 a16z Podcast | Where's My Stuff? -- The Lowdown on Logistics and Ops
Insight
Swartz: Process design is easy; organizational buy-in and soft skills are hard
“What's counterintuitive is that it's really the soft stuff that's hard. It's not the hard stuff that's hard. So, you know, figuring out the process and figuring out what needs to get done is actually the easy part of the job. The hard part is getting the buy-i…”
Mike Swartz Jan 2, 2019 ▶ 6:17 a16z Podcast | Where's My Stuff? -- The Lowdown on Logistics and Ops
Insight
Swartz: Established companies fail to understand metric variation and rely on averages
“And even well-established companies I work with, Don't understand variation. They do everything off of means.”
Mike Swartz Jan 2, 2019 ▶ 21:03 a16z Podcast | Where's My Stuff? -- The Lowdown on Logistics and Ops
Insight
Swartz: Startups should make operational defects public to drive continuous improvement
“Developing a strong culture or attitude toward making defects public, making them something everyone can center on, is a very powerful thing.”
Mike Swartz Jan 2, 2019 ▶ 25:54 a16z Podcast | Where's My Stuff? -- The Lowdown on Logistics and Ops
Insight
Swartz: Involve finance early as partners rather than debating finished proposals late
“I learned early on that it's better to involve them early and get them to partner in, in terms of coming up with what your true costs are and making them part of the, solution rather than somebody that you present to at the end to debate with you.”
Mike Swartz Jan 2, 2019 ▶ 28:42 a16z Podcast | Where's My Stuff? -- The Lowdown on Logistics and Ops
Insight
Swartz: Granular conversions of top-down dollar sales forecasts are always wrong
“You get a sales plan that's expressed in dollars, and then somebody tries to convert that to orders, and then they may extrapolate that to units, and they may take a monthly sale plan and then try to water it down to a weekly or a daily or sometimes by shift p…”
Mike Swartz Jan 2, 2019 ▶ 53:49 a16z Podcast | Where's My Stuff? -- The Lowdown on Logistics and Ops
Disclosure
Swartz: Spent 80% of his workday recruiting during hyper-growth phases
“I underestimated how much time you have to spend recruiting and hiring, you know. I would spend 80% of my day sometimes interviewing and trying to find the right people”
Mike Swartz Jan 2, 2019 ▶ 15:57 a16z Podcast | Where's My Stuff? -- The Lowdown on Logistics and Ops
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