The Ledger
Every statement that passed quotation and attribution checks. Mix any filter with any other: certainty 1/5, debate potential 5/5, or both at once.
why aren't all 13 resolved? a statement only gets an assessment when the public record can support or contradict it. opinions and what-ifs never can, and 0 checkable ones are still open, waiting for their date. predictions held up or didn't; assertions are supported or contradicted. on every card: ▮▮▮▮▮ certainty · ▮▮▮▮▮ debate potential. speakers are clickable
Kim Scott: Obnoxious aggression is better than ruinous empathy
“I would agree that obnoxious aggression is actually better than ruinous sympathy. I'd rather have obnoxious aggression than ruinous sympathy too, but you don't have to choose between those two things.”
Kim Scott: Sheryl Sandberg calling me 'stupid' was exceptionally kind feedback
“A lot of people would say it was mean of Cheryl to say I sound stupid, but in fact, it was the kindest thing she could possibly have done for me in that moment.”
Kim Scott: Ask colleagues for feedback when they are angry with you
“Alan Eustace, who was the head of engineering at Google, said one of the best times to ask for feedback is when you know the other person is mad at you, because they're more likely to tell you what they really think.”
Kim Scott: Sparing an employee's feelings ultimately leads to firing them
“When you're trying to spare somebody's feelings to be nice, and then you're going to wind up having to fire them later, it's not so nice after all.”
Kim Scott: Women giving direct feedback risk being labeled aggressive
“There's another side to the equation, which is if you are a woman giving radical candor, you're much more likely to get unjustly accused of obnoxious aggressions.”
Kim Scott: Good feedback is measured at the listener's ear
“I think it's really important to remember that good feedback gets measured not at your mouth, but at the other person's ear. So often, you may think You've shown you cared, and you may think you've been crystal clear. More often than not, you have showed that …”
Kim Scott: Men are conditioned from childhood to soften feedback to women
“I think Men are trained from the time they're little boys to pull their punches with women.”
Kim Scott: Call feedback 'guidance' to avoid triggering defensive reactions
“First of all, I call it guidance, not feedback, because feedback makes us want to put our hands over our ears, and guidance is something we all long for.”
Kim Scott: Stop telling colleagues not to take feedback personally
“One of the pieces of advice that I often give people is just eliminate from your vocabulary, don't take it personally. Because we spend more time at work than we do in any other activity of our lives. We spend more time with our colleagues than we do with our …”
Kim Scott: A manager's need to be liked leads to bad outcomes
“There's a big difference between caring personally and needing to be liked. Needing to be liked will lead you to a bad place.”
Kim Scott: Direct feedback across demographic differences is significantly harder
“It's hard to be radically candid with someone who looks like you. It's even harder to be radically candid with someone who doesn't look like you.”
Kim Scott: Praise publicly and criticize privately, but keep debate public
“I am a big believer that you praise, praise in public, criticize in, in private, but I will say there's a fine line, because debate needs to happen publicly, and there's a fine line between private criticism and public debate.”