The Ledger

Every statement that passed quotation and attribution checks. Mix any filter with any other: certainty 1/5, debate potential 5/5, or both at once.

clear all ✕

why aren't all 7 resolved? a statement only gets an assessment when the public record can support or contradict it. opinions and what-ifs never can, and 0 checkable ones are still open, waiting for their date. predictions held up or didn't; assertions are supported or contradicted. on every card: ▮▮▮▮▮ certainty · ▮▮▮▮▮ debate potential. speakers are clickable

Insight
Rahul Vohra: Achieving software flow may require making products harder to use
“And balance high perceived skill with high perceived challenge. This may counter-intuitively mean making your product harder to use.”
Rahul Vohra Jan 13, 2020 ▶ 15:12 Superhuman's Founder on How to Move Beyond Gamification
Opinion
Rahul Vohra: Returning to the inbox after archiving emails destroys user flow
“In Gmail, when I archive this email, I end up back on the inbox. I now have to decide what to do next, and I have to do this every single time. This destroys flow.”
Rahul Vohra Jan 13, 2020 ▶ 12:37 Superhuman's Founder on How to Move Beyond Gamification
Assertion Supported
Rahul Vohra: Superhuman deliberately hides the inbox while viewing emails
“In Superhuman, you can only see one conversation at a time, and you cannot see the inbox at the same time as the conversation. And so, quite deliberately, you can't see what's coming next, or any new email.”
Rahul Vohra Jan 13, 2020 ▶ 13:26 Superhuman's Founder on How to Move Beyond Gamification
Assertion Not checkable as stated
Rahul Vohra: Superhuman users process their email twice as fast
“Our customers get through their inbox twice as fast as before, reply to their important email sooner, and many see inbox zero for the first time in years.”
Rahul Vohra Jan 13, 2020 ▶ 0:28 Superhuman's Founder on How to Move Beyond Gamification
Disclosure
Rahul Vohra: Superhuman uses inbox zero imagery to evoke love and surprise
“And when you do hit inbox zero, we show you stunning and gorgeous imagery, and we do this to widen our emotional repertoire beyond joy into love and surprise.”
Rahul Vohra Jan 13, 2020 ▶ 6:34 Superhuman's Founder on How to Move Beyond Gamification
Insight
Rahul Vohra: Achieving flow requires pairing high challenge with high skill
“To truly feel in flow, you need to perceive a high challenge and match it with high skill.”
Rahul Vohra Jan 13, 2020 ▶ 12:15 Superhuman's Founder on How to Move Beyond Gamification
Assertion Supported
Rahul Vohra: Superhuman conducts 30-minute live video onboardings for every user
“For each new user, we do a live concierge onboarding. This is a one-to-one, thirty-minute video call with one of our wonderful onboarding specialists.”
Rahul Vohra Jan 13, 2020 ▶ 4:06 Superhuman's Founder on How to Move Beyond Gamification
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