Faye Rotenburg is the CEO of Firefly Health. She discusses how misaligned incentives drive healthcare payers and providers to choose harmful cost-reduction strategies.
“And certainly when the easiest but not the best way to remove costs from the system is either to deny care to patients or push more of the payment burden onto patients, that's exactly what will happen.”
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More from Fay Rottenberg
AssertionNot checkable as stated
Firefly Health members engage with care teams 45 times yearly on average
“And so on average, members are engaging with us 45 times a year, which is an astounding stat.”
Fay RottenbergJul 14, 2023▶ 6:53These People Are Engaging Their Doctors 45x a Year
PredictionNot checkable as stated
Rotenburg: In five years, everyone will have a concierge care team
“I think that the biggest thing we're talking about five years, it's that everyone has their own personal quarterback concierge care team right here that is their guide that they know they can access. You know, the best care instantaneously, and they understand…”
Fay RottenbergJul 14, 2023▶ 8:43These People Are Engaging Their Doctors 45x a Year
AssertionPartly supported
Rotenburg: Behaviors Drive Most U.S. Healthcare Costs and Deaths
“Address the drivers of the vast majority of death, disease, and costs in this country, which are driven by behaviors, which cannot be treated in any single visit, often don't require a physical facility.”
Fay RottenbergJul 14, 2023▶ 3:28These People Are Engaging Their Doctors 45x a Year
Insight
Rotenburg: Frequent patient engagement is required to manage chronic conditions and reduce ER visits
“Like, that's how you improve chronic conditions. That's how you keep people out of the ER. It's how you build trust and a relationship so that you earn the right to navigate them to those higher value providers.”
Fay RottenbergJul 14, 2023▶ 6:58These People Are Engaging Their Doctors 45x a Year
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