Moore: AI voice startups shift from per-minute pricing to platform fees
Olivia Moore · Why AI Voice Feels More Human Than Ever · Mar 18, 2025 · at 25:28
Olivia Moore is a Partner at a16z describing monetization shifts among AI voice portfolio companies and startups in the market.
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“The other thing about the price per minute model is it really just puts your value as a platform solely on the phone calls, which again are kind of commoditizing versus like the other software that you're building around the phone calls. So, I would say as a result of that, we've seen a lot of companies evolve from just doing price per minute to some sort of platform fee. Maybe it's per month, maybe it's per module, where the customer is also paying for things that they get in addition to the voice agent.”
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