Moore: Voice AI outperforms humans in financial compliance adherence
Olivia Moore · How AI Agents Will Transform in 2026 (a16z Big Ideas) · Dec 22, 2025 · at 10:11
Olivia Moore, partner at a16z, discusses why enterprise adoption of voice AI agents is succeeding in highly regulated industries like banking.
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“But it turns out this is an area where voice AI actually outperforms because humans are actually very good at violating compliance and regulations and voice AI can get it every time.”
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