Insight certainty 4/5 debate potential 3/5

Acharya: Consumers quickly accept voice AI when conversations feel human

Anish Acharya · Why AI Voice Feels More Human Than Ever · Mar 18, 2025 · at 4:47

Anish Acharya is a General Partner at a16z. He counters the public narrative that people hesitate to talk with AI voice callers.

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“It's interesting because I think that talking heads want to tell you that people don't want to talk to an AI, but in all the cases where people do interact with an AI that starts a call by announcing, I'm an AI, people are like, oh, cool, let's just get into it. And as soon as they start to feel the feelings of a human conversation, they immediately forget or sort of don't care that it's an AI.”

quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →

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