Chime: Future 911 dispatchers will operate like air traffic controllers
Michael Chime · How AI Will Impact Emergency Response: The Tech That Could Soon Save Your Life w/ Michael Chime · Jun 27, 2025 · at 21:07
Michael Chime, co-founder and CEO of AI emergency response platform Prepared, describes his long-term vision for AI automation in municipal 911 dispatch centers.
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“I think in the future, nine-one-one operators become more like air traffic controllers, and they'll be able to focus on what they're really good at, just being an empathetic ear to the caller, and everything in the background is just being done, and the entire non-emergency call volume is offloaded.”
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