Assertion Supported AI assessment confidence: 95% certainty 4/5 debate potential 2/5

Prepared automates non-emergency calls and provides AI co-piloting for 911 dispatchers

Michael Chime · How AI Will Impact Emergency Response: The Tech That Could Soon Save Your Life w/ Michael Chime · Jun 27, 2025 · at 0:28

Michael Chime, co-founder and CEO of Prepared, outlines how the AI emergency response platform operates across non-emergency tasks and live 911 emergency calls.

0:00 / 0:29exact quote · 29.6s
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“We have a set of tools that totally offload mundane work off of a nine-on-one call taker, right? Things like noise complaints, parking tickets, non-emergency traffic, or back-end processes like quality assurance. We will do that completely. And then on emergency calls, we are a co-pilot. So Transcription, translation, handling of CAD entries. So summarizing that entire interaction, we'll sit next to the call taker and make sure no critical detail is missed and that everything gets out to the responder.”

quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →

More from Michael Chime

Assertion Supported
Chime: Prepared replaces 7-minute human translation delays with instant AI
“A language like Vietnamese could have a whole time of seven minutes for a human interpreter. Whereas where we come in and we just translate it instantly.”
Michael Chime Jun 27, 2025 ▶ 6:07 How AI Will Impact Emergency Response: The Tech That Could Soon Save Your Life w/ Michael Chime
Assertion Not checkable as stated
Prepared AI translation enabled 911 dispatch before human interpreter connected
“Call comes in, it's in Mandarin, and they hit the human interpreter like they normally would, and they just wait because they forget they have prepared, and then they look up, and they're like, okay, I have the transcription, and they could tell the guy was re…”
Michael Chime Jun 27, 2025 ▶ 11:04 How AI Will Impact Emergency Response: The Tech That Could Soon Save Your Life w/ Michael Chime
Insight
Chime: Fragmenting public safety data across multiple systems impairs AI safety
“I think, like, I can't think of a better word, but I think it could be dangerous in the future if you don't bring them together, because AI is only as good as the data you give it. So if you silo all these pieces of information into eight different systems, it…”
Michael Chime Jun 27, 2025 ▶ 22:08 How AI Will Impact Emergency Response: The Tech That Could Soon Save Your Life w/ Michael Chime
Assertion Supported
Chime: Traditional 911 dispatch infrastructure assumes incoming calls are landlines
“The system that they're using every day built on the assumption that calls are landlines, that they were that outdated.”
Michael Chime Jun 27, 2025 ▶ 2:09 How AI Will Impact Emergency Response: The Tech That Could Soon Save Your Life w/ Michael Chime
Disclosure
Chime: Prepared grew to 1,000 emergency call centers across US
“We got from zero to a thousand centers across the country. It was about six of the U.S. On our platform really, really quickly.”
Michael Chime Jun 27, 2025 ▶ 4:03 How AI Will Impact Emergency Response: The Tech That Could Soon Save Your Life w/ Michael Chime
Assertion Contradicted
Chime: Large California emergency agencies face 40-minute non-emergency hold times
“There's big agencies out in California where the average hold time on non-emergency calls is 40 minutes.”
Michael Chime Jun 27, 2025 ▶ 5:10 How AI Will Impact Emergency Response: The Tech That Could Soon Save Your Life w/ Michael Chime
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