McCullough: Dot-com era on-demand delivery startups failed because they lacked smartphones
Brian McCullough · a16z Podcast | How the Internet Happened · Jan 2, 2019 · at 25:49
Author Brian McCullough analyzes why 1990s on-demand delivery services like Kozmo and Webvan failed before smartphones existed.
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“No one knew at the time you needed smartphones to get the on-demand delivery piece of the puzzle to work, but it's not like people hunkered down and waited.”
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“It's so beneficial to have a cleansing, a calling of the herd sometimes. To, Blow up the old models and blow up literally the old incumbents”
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