Jennifer Tejada

Executive Chair, PagerDuty · 1 appearance on the record.

computed by AI from the episodes · how this works → · full disclaimer →

executiveinvestor@jenntejada ↗LinkedIn ↗pagerduty.com ↗

Tejada served as CEO of PagerDuty from 2016 until 2026, leading the digital operations platform through its 2019 New York Stock Exchange IPO and global enterprise scaling. She previously served as CEO of Keynote Systems through its acquisition by Dynatrace and serves on the board of directors of The Estée Lauder Companies.

12statements → 0claims → 0claims resolved → 3.92/5average certainty → 2.17/5average debate potential →

1 opinion · 9 insights · 2 disclosures · every statement was checked. none of them is a claim the record can settle: opinions, insights and disclosures never carry an assessment.

The record, in short

What the tape says about how Jennifer argues and how the claims held up. Everything they said, and everything said about them, is in the tabs below.

How they sound: speaking style how? →

258 words/min while actually speaking · 3.7 um and uh per 1k words

No argument clarity score for Jennifer Tejada: no usable question→answer exchanges on raw tape (a fair score needs 8+). We do not score a sample that small. Roundtable and news formats yield far fewer direct exchanges than interviews.

Measured by listening to 3,545 words across 1 episode, but every recording we have of Jennifer Tejada is the aired feed, and an editor cleaned that audio before release. Some of the hesitation was cut before we ever heard it, so read these as floors: the true rates are at least this high. These are measurements of speaking style, not scores. How it's measured →

What they said12 Episodes1

Everything Jennifer Tejada said on the a16z Podcast that made the record, most notable first. Filter by type, assessment or year in the ledger →

Disclosure

Tejada: All PagerDuty board members except the CEO were conflicted during fundraising

“Today, my board Looks like a lot of venture backboards. We have two founders and two investors and me. It has to change because just think of the conflict, right? I just raised around. Everybody on the board was conflicted except me.”

Jennifer Tejada Jan 2, 2019 ▶ 13:29 a16z Podcast | Boards, from Both Sides of the Table

Insight

Tejada: Former operators understand board trade-offs better than pure investors

“When you're having conversations around executive comp or employee stock plans or et cetera, it's really great to have somebody in the room that has been through that process and really understands the trade-offs in the way an investor just may not be able to …”

Jennifer Tejada Jan 2, 2019 ▶ 16:29 a16z Podcast | Boards, from Both Sides of the Table

Insight

Tejada: Board governance requires a different mindset than direct operational leadership

“Probably my great learning there was that you gain a lot of insight by not being in the middle of everything, and so being sort of on the fray of how something operates and supporting the operating team is, is, exercise is a very different muscle than being in…”

Jennifer Tejada Jan 2, 2019 ▶ 0:53 a16z Podcast | Boards, from Both Sides of the Table

Opinion

Tejada: Australia's business market lags 10 to 15 years behind the US

“Everything's in like a 10, 15 year time warp from the U.S.”

Jennifer Tejada Jan 2, 2019 ▶ 2:46 a16z Podcast | Boards, from Both Sides of the Table

Insight

Tejada: Diligence requires valuing a business independently rather than trusting others

“My learning model is to diligence something almost from the ground up and figure out How I would value that business as opposed to taking somebody else's word for it.”

Jennifer Tejada Jan 2, 2019 ▶ 4:19 a16z Podcast | Boards, from Both Sides of the Table

Insight

Tejada: Board candidates should perform mutual due diligence on prospective boards

“And you also, if you can find a way to get to know those people in the process before you're in a room with those people, that is super helpful because there should be diligence on both sides of that equation, not just on their side or on your side.”

Jennifer Tejada Jan 2, 2019 ▶ 5:20 a16z Podcast | Boards, from Both Sides of the Table

Insight

Tejada: Board members must make decisions despite having incomplete operational context

“The thing you have to remember when you're sitting in a boardroom is you know, a small fraction of what's actually going on in that business. You do not feel any of the pressure that that management team is feeling from all of the different stakeholders, emplo…”

Jennifer Tejada Jan 2, 2019 ▶ 10:41 a16z Podcast | Boards, from Both Sides of the Table

Insight

Tejada: Serving as an independent board member makes executives better CEOs

“Being a board member makes me a better CEO.”

Jennifer Tejada Jan 2, 2019 ▶ 11:35 a16z Podcast | Boards, from Both Sides of the Table

Insight

Tejada: Board transparency means avoiding surprises rather than sharing every operational detail

“So being transparent doesn't mean telling your board everything. Right. But it means making sure that there are no surprises.”

Jennifer Tejada Jan 2, 2019 ▶ 14:59 a16z Podcast | Boards, from Both Sides of the Table

Disclosure

Tejada: All communications between the board and management must CC the CEO

“So we have a principle that if my team talks to the board, they copy me. And if my board talks to the team, they copy me.”

Jennifer Tejada Jan 2, 2019 ▶ 18:29 a16z Podcast | Boards, from Both Sides of the Table

Insight

Tejada: Private equity board members act like Olympic fitness trainers

“Working in a private equity-backed business is like working for an Olympic fitness trainer, right? They're not your coach. They're the people that are going to beat the crap out of you and make you stronger, faster, smarter, etc.”

Jennifer Tejada Jan 2, 2019 ▶ 18:44 a16z Podcast | Boards, from Both Sides of the Table

Insight

Tejada: Board members should frame questions to help operating teams find answers

“When you ask a question that is going to help The operating team get to a better answer, and that served me very well.”

Jennifer Tejada Jan 2, 2019 ▶ 7:47 a16z Podcast | Boards, from Both Sides of the Table

Appearances (1)

Episode	Date	Speaking time
a16z Podcast \| Boards, from Both Sides of the Table	Jan 2, 2019	16m

Jennifer Tejada

The record, in short

How they sound: speaking style how? →

Appearances (1)

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