Dec 5, 2018 · 25m · a16z

When Advertising Isn't Enough

Connie Chan · 21m spoken
0:00 / 0:00
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At the a16z Summit, Andreessen Horowitz Partner Connie Chan explains how Western tech platforms can drive product innovation and sustainable growth by adopting China's diversified monetization strategies beyond simple ads and subscriptions.

How this conversation actually went

Every chapter scored 0–10 on four independent dynamics. Hover any point for the reasoning behind the score. How this is scored →

The host as informed peer 0.0 Guest teaching 1.0 Guest disagreement 0.0 The host pushing back 0.0
05100:0010:0020:001:19–4:02 · The host as informed peer 0/10 Eyeball Economy vs. Wallet Economy in the US This is a solo presentation by guest Connie Chan explaining the differences between the US ad/subscription binary and China's integrated monetization. Because the segment is a monologue, host scores are 0.4:02–6:24 · The host as informed peer 0/10 Tencent as a Case Study in Diversified Monetization Connie presents Tencent's revenue breakdown as a counterexample to Facebook's heavy ad reliance. As a monologue format, there is no host interaction.6:24–9:39 · The host as informed peer 0/10 Rethinking Digital Publishing: Microtransactions & Social Gamification The speaker details microtransactions and tipping models in Chinese digital publishing. Host metrics remain at 0 due to the continuous monologue format.9:39–12:21 · The host as informed peer 0/10 Monetizing Audio: Paid Podcasts, Tipping, and Course Packaging Connie contrasts the $314M US podcast market with China's $3-5B ecosystem. A brief audience response occurs, but no host intervention.12:21–16:23 · The host as informed peer 0/10 Video Streaming Innovation: Contextual AI Ads, Interactive Features, and VIP Memberships Connie highlights iQiyi's AI contextual advertising and VIP preview models. Host scores remain 0 for monologue delivery.16:23–20:47 · The host as informed peer 0/10 Transforming Music Consumption: Superfans, Virtual Gifting, and Social Karaoke The speaker covers Tencent Music's superfan leaderboards and virtual gifting features. No host interaction takes place.20:47–23:13 · The host as informed peer 0/10 Early Signals of Business Model Diversification in the US Connie discusses early US examples of revenue diversification like Amazon video and BuzzFeed Tasty. Host metrics are 0 for the monologue format.23:13–25:35 · The host as informed peer 0/10 Business Model as Product Strategy: Rethinking the Future of Tech Connie concludes by arguing that business model design should be treated as product strategy. Host activity is absent throughout.1:19–4:02 · Guest teaching 1/10 Eyeball Economy vs. Wallet Economy in the US This is a solo presentation by guest Connie Chan explaining the differences between the US ad/subscription binary and China's integrated monetization. Because the segment is a monologue, host scores are 0.4:02–6:24 · Guest teaching 1/10 Tencent as a Case Study in Diversified Monetization Connie presents Tencent's revenue breakdown as a counterexample to Facebook's heavy ad reliance. As a monologue format, there is no host interaction.6:24–9:39 · Guest teaching 1/10 Rethinking Digital Publishing: Microtransactions & Social Gamification The speaker details microtransactions and tipping models in Chinese digital publishing. Host metrics remain at 0 due to the continuous monologue format.9:39–12:21 · Guest teaching 1/10 Monetizing Audio: Paid Podcasts, Tipping, and Course Packaging Connie contrasts the $314M US podcast market with China's $3-5B ecosystem. A brief audience response occurs, but no host intervention.12:21–16:23 · Guest teaching 1/10 Video Streaming Innovation: Contextual AI Ads, Interactive Features, and VIP Memberships Connie highlights iQiyi's AI contextual advertising and VIP preview models. Host scores remain 0 for monologue delivery.16:23–20:47 · Guest teaching 1/10 Transforming Music Consumption: Superfans, Virtual Gifting, and Social Karaoke The speaker covers Tencent Music's superfan leaderboards and virtual gifting features. No host interaction takes place.20:47–23:13 · Guest teaching 1/10 Early Signals of Business Model Diversification in the US Connie discusses early US examples of revenue diversification like Amazon video and BuzzFeed Tasty. Host metrics are 0 for the monologue format.23:13–25:35 · Guest teaching 1/10 Business Model as Product Strategy: Rethinking the Future of Tech Connie concludes by arguing that business model design should be treated as product strategy. Host activity is absent throughout.1:19–4:02 · Guest disagreement 0/10 Eyeball Economy vs. Wallet Economy in the US This is a solo presentation by guest Connie Chan explaining the differences between the US ad/subscription binary and China's integrated monetization. Because the segment is a monologue, host scores are 0.4:02–6:24 · Guest disagreement 0/10 Tencent as a Case Study in Diversified Monetization Connie presents Tencent's revenue breakdown as a counterexample to Facebook's heavy ad reliance. As a monologue format, there is no host interaction.6:24–9:39 · Guest disagreement 0/10 Rethinking Digital Publishing: Microtransactions & Social Gamification The speaker details microtransactions and tipping models in Chinese digital publishing. Host metrics remain at 0 due to the continuous monologue format.9:39–12:21 · Guest disagreement 0/10 Monetizing Audio: Paid Podcasts, Tipping, and Course Packaging Connie contrasts the $314M US podcast market with China's $3-5B ecosystem. A brief audience response occurs, but no host intervention.12:21–16:23 · Guest disagreement 0/10 Video Streaming Innovation: Contextual AI Ads, Interactive Features, and VIP Memberships Connie highlights iQiyi's AI contextual advertising and VIP preview models. Host scores remain 0 for monologue delivery.16:23–20:47 · Guest disagreement 0/10 Transforming Music Consumption: Superfans, Virtual Gifting, and Social Karaoke The speaker covers Tencent Music's superfan leaderboards and virtual gifting features. No host interaction takes place.20:47–23:13 · Guest disagreement 0/10 Early Signals of Business Model Diversification in the US Connie discusses early US examples of revenue diversification like Amazon video and BuzzFeed Tasty. Host metrics are 0 for the monologue format.23:13–25:35 · Guest disagreement 0/10 Business Model as Product Strategy: Rethinking the Future of Tech Connie concludes by arguing that business model design should be treated as product strategy. Host activity is absent throughout.1:19–4:02 · The host pushing back 0/10 Eyeball Economy vs. Wallet Economy in the US This is a solo presentation by guest Connie Chan explaining the differences between the US ad/subscription binary and China's integrated monetization. Because the segment is a monologue, host scores are 0.4:02–6:24 · The host pushing back 0/10 Tencent as a Case Study in Diversified Monetization Connie presents Tencent's revenue breakdown as a counterexample to Facebook's heavy ad reliance. As a monologue format, there is no host interaction.6:24–9:39 · The host pushing back 0/10 Rethinking Digital Publishing: Microtransactions & Social Gamification The speaker details microtransactions and tipping models in Chinese digital publishing. Host metrics remain at 0 due to the continuous monologue format.9:39–12:21 · The host pushing back 0/10 Monetizing Audio: Paid Podcasts, Tipping, and Course Packaging Connie contrasts the $314M US podcast market with China's $3-5B ecosystem. A brief audience response occurs, but no host intervention.12:21–16:23 · The host pushing back 0/10 Video Streaming Innovation: Contextual AI Ads, Interactive Features, and VIP Memberships Connie highlights iQiyi's AI contextual advertising and VIP preview models. Host scores remain 0 for monologue delivery.16:23–20:47 · The host pushing back 0/10 Transforming Music Consumption: Superfans, Virtual Gifting, and Social Karaoke The speaker covers Tencent Music's superfan leaderboards and virtual gifting features. No host interaction takes place.20:47–23:13 · The host pushing back 0/10 Early Signals of Business Model Diversification in the US Connie discusses early US examples of revenue diversification like Amazon video and BuzzFeed Tasty. Host metrics are 0 for the monologue format.23:13–25:35 · The host pushing back 0/10 Business Model as Product Strategy: Rethinking the Future of Tech Connie concludes by arguing that business model design should be treated as product strategy. Host activity is absent throughout.

speaking balance: gold is the host, purple is the guest (3 minute bins)

0:00 · the host 0% · guest 100%0:00 · the host 0% · guest 100%3:00 · the host 0% · guest 100%3:00 · the host 0% · guest 100%6:00 · the host 0% · guest 100%6:00 · the host 0% · guest 100%9:00 · the host 0% · guest 100%9:00 · the host 0% · guest 100%12:00 · the host 0% · guest 100%12:00 · the host 0% · guest 100%15:00 · the host 0% · guest 100%15:00 · the host 0% · guest 100%18:00 · the host 0% · guest 100%18:00 · the host 0% · guest 100%21:00 · the host 0% · guest 100%21:00 · the host 0% · guest 100%24:00 · the host 0% · guest 100%24:00 · the host 0% · guest 100%
Sharpest disagreement ▶ 24:00 Challenging FAANG invincibility

Connie gently pushes back against conventional Silicon Valley wisdom that legacy tech giants are invincible, arguing their rigid business models make them vulnerable.

Hardest push from the host ▶ 0:00 No host pushback present

The host does not speak or offer pushback during this presentation segment, resulting in zero host pushback.

Biggest teaching moment ▶ 9:40 Contrasting US and Chinese podcast market sizes

Connie educates the audience by revealing that China's audio market ($3B-$5B) dwarfs the US market ($314M) due to superior monetization models.

The host holds their own ▶ 0:00 No host participation present

The host is entirely inactive in this presentation monologue, so no host expertise hits back.

the scores for every segment, with the reasoning behind each
ChapterTopicThe host as informed peerGuest teachingGuest disagreementThe host pushing backWhy
Eyeball Economy vs. Wallet Economy in the US 0100 This is a solo presentation by guest Connie Chan explaining the differences between the US ad/subscription binary and China's integrated monetization. Because the segment is a monologue, host scores are 0.
Tencent as a Case Study in Diversified Monetization 0100 Connie presents Tencent's revenue breakdown as a counterexample to Facebook's heavy ad reliance. As a monologue format, there is no host interaction.
Rethinking Digital Publishing: Microtransactions & Social Gamification 0100 The speaker details microtransactions and tipping models in Chinese digital publishing. Host metrics remain at 0 due to the continuous monologue format.
Monetizing Audio: Paid Podcasts, Tipping, and Course Packaging 0100 Connie contrasts the $314M US podcast market with China's $3-5B ecosystem. A brief audience response occurs, but no host intervention.
Video Streaming Innovation: Contextual AI Ads, Interactive Features, and VIP Memberships 0100 Connie highlights iQiyi's AI contextual advertising and VIP preview models. Host scores remain 0 for monologue delivery.
Transforming Music Consumption: Superfans, Virtual Gifting, and Social Karaoke 0100 The speaker covers Tencent Music's superfan leaderboards and virtual gifting features. No host interaction takes place.
Early Signals of Business Model Diversification in the US 0100 Connie discusses early US examples of revenue diversification like Amazon video and BuzzFeed Tasty. Host metrics are 0 for the monologue format.
Business Model as Product Strategy: Rethinking the Future of Tech 0100 Connie concludes by arguing that business model design should be treated as product strategy. Host activity is absent throughout.

Statements from this episode (23)

Assertion Not checkable as stated
Chan: Chinese tech companies employ drastically different monetization models
“Now what I'm describing is not a hypothetical situation. This is the reality for Chinese internet users in China today. And this is because consumer internet companies in China have taken on drastically different business models.”
Connie Chan Dec 5, 2018 ▶ 0:46
Prediction Not checkable as stated
Chan: Western tech can improve products by studying Chinese monetization
“And I believe by studying China, we can get inspiration and insights for how we can evolve our own business models that can eventually result in better product experiences.”
Connie Chan Dec 5, 2018 ▶ 1:03
Assertion Supported
Chan: Facebook generates 98.5% of its revenue from advertising
“Facebook, 98.5% of their revenue comes from advertising.”
Connie Chan Dec 5, 2018 ▶ 2:19
Assertion Partly supported
Chan: Spotify gets over 90% of its revenue from subscriptions
“Or take a look at Spotify, over 90% of their revenue comes from subscriptions.”
Connie Chan Dec 5, 2018 ▶ 2:24
Prediction Not checkable as stated
Chan: Ad-supported platforms will eventually hit a limit on ad load
“There will come a point where you can no longer stuff more ads down someone's throat because the ads will become either more ineffective or more annoying.”
Connie Chan Dec 5, 2018 ▶ 2:58
Prediction Not checkable as stated
Chan: Consumers will eventually reject flat-rate subscription models
“And on the subscription side, I believe one day consumers will wonder why they have to keep paying for a buffet when they know exactly what they want to buy.”
Connie Chan Dec 5, 2018 ▶ 3:08
Insight
Chan: Engaging content lowers customer acquisition costs for transaction platforms
“Or if you're a transaction oriented company, if you can create more content, engaging content, you get more mind share, and that lowers your customer acquisition costs when you try to expand to new sectors.”
Connie Chan Dec 5, 2018 ▶ 3:50
Assertion Partly supported
Chan: Advertising accounts for less than 20% of Tencent's revenue
“This is the revenue distribution for Tencent, one of China's most successful consumer internet companies, the makers of the globally famous WeChat. And yet advertising is still less than 20% of their revenues.”
Connie Chan Dec 5, 2018 ▶ 4:38
Assertion Supported
Chan: Tencent caps WeChat Moments ads to just two per day
“And so on WeChat moments, your equivalent of your Facebook newsfeed, they've capped the number of ads to just two per day.”
Connie Chan Dec 5, 2018 ▶ 5:07
Assertion Not checkable as stated
Chan: China skipped the PC and credit card eras
“China basically skipped over the PC and the credit card era.”
Connie Chan Dec 5, 2018 ▶ 5:43
Assertion Not checkable as stated
Chan: China has become a mobile-only internet society
“And China has become not only mobile first, but mobile only.”
Connie Chan Dec 5, 2018 ▶ 6:06
Assertion Supported
Chan: Digital book sales in China grew 35% in 2016-2017
“Between 2016 and 2017, book sales in China for digital books rose by 35%, whereas in the U.S., it trended the opposite direction.”
Connie Chan Dec 5, 2018 ▶ 9:14
Assertion Supported
Chan: The US podcast market reached $314 million in 2017
“The entire podcast market in the US last year was only three hundred and fourteen million dollars, all from advertising.”
Connie Chan Dec 5, 2018 ▶ 10:18
Assertion Supported
Chan: The Chinese podcast market is estimated between $3B and $5B
“In China, estimates for the podcast market vary between three to five billion dollars.”
Connie Chan Dec 5, 2018 ▶ 10:26
Assertion Partly supported
Chan: A Chinese professor made $8 million in one year from podcasts
“The one on the left retired because he made eight million dollars from podcasts in one year.”
Connie Chan Dec 5, 2018 ▶ 11:41
Assertion Partly supported
Chan: Finance professor generated over $5M selling bundled podcast lectures
“The picture on the right, this professor has over 300 lectures on finance, and she sells them packaged together for 30 dollars. She has over a 175,000 customers, resulting in over five million dollars in sales.”
Connie Chan Dec 5, 2018 ▶ 11:55
Prediction Held up
Chan: iQIYI subscriptions will soon overtake ad revenues
“This is the iQiyi revenue distribution for the first half of this year. And you can see memberships is growing very quickly and will actually soon outpace advertising as the biggest source of revenue for this company.”
Connie Chan Dec 5, 2018 ▶ 15:45
Assertion Supported
Chan: iQIYI reached 500 million MAUs and 67 million paid members
“And that's because iQiyi has five hundred million monthly active users. Sixty-seven million of them are VIP paying members.”
Connie Chan Dec 5, 2018 ▶ 16:00
Insight
Chan: Chinese music consumption is social rather than solo
“You see, singing and music in China is a fun, a social, a lifestyle experience rather than a solo consumption experience.”
Connie Chan Dec 5, 2018 ▶ 19:34
Assertion Supported
Chan: Virtual tipping generates over 70% of Tencent Music's revenue
“They add up to over 70% of the company's revenue because Tencent has leaderboards for music.”
Connie Chan Dec 5, 2018 ▶ 20:31
Assertion Supported
Chan: BuzzFeed's Tasty partners with Walmart to sell physical kitchen products
“Tasty is partnering with Walmart to sell actual physical kitchen goods.”
Connie Chan Dec 5, 2018 ▶ 22:39
Prediction Partly held up
Peretti: Half of BuzzFeed's 2019 revenue will come outside of advertising
“He also predicted that in 2019, half of their revenue would come from outside of advertising.”
Connie Chan Dec 5, 2018 ▶ 23:00
Insight
Chan: Diversifying revenue streams drives product innovation
“Expanding your sources of revenue versus just growing a singular revenue line is actually a lens to drive product thinking.”
Connie Chan Dec 5, 2018 ▶ 24:22
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