Jan 2, 2019 · 29m · a16z

a16z Podcast | How Founders Hire a VP of Product

Gokul Rajaram · 8m spoken Shishir Mehrotra · 6m spoken Alan Schaaf · 5m spoken Vijay Balasubramaniyan · 3m spoken Martin Casado · 1m spoken Caroline Horn · 44s spoken
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In this a16z podcast panel, tech leaders and founders discuss how to successfully evaluate, hire, onboard, and collaborate with a VP of Product Management. The panelists provide concrete frameworks for interview processes, transition dynamics, and avoiding critical hiring failure modes.

How this conversation actually went

Every chapter scored 0–10 on four independent dynamics. Hover any point for the reasoning behind the score. How this is scored →

The host as informed peer 1.1 Guest teaching 4.9 Guest disagreement 1.4 The host pushing back 0.0
05100:0010:0020:000:48–3:45 · The host as informed peer 2/10 Philosophies and Scope of Product Management Roles Host Casado introduces the high-level philosophy prompt and observes general industry confusion around product management scope. Guests respond with detailed frameworks, such as viewing PMs as clarity creators and multi-stakeholder diplomats.3:45–6:13 · The host as informed peer 1/10 Determining When to Hire a Product Leader Gokul lays out rigid benchmarks for when to hire product leads based on engineer counts, while Alan Schaaf directly counters Gokul's views by sharing how doing the exact opposite worked for Imgur. The host remains passive after prompting.6:13–12:07 · The host as informed peer 2/10 Frameworks and Interview Strategies for Hiring Product Leaders Host Casado candidly admits his personal difficulty in hiring for roles he hasn't performed. The guests take over to teach interview frameworks, with Shishir critiquing standard interview questions and introducing neutral ground simulations.12:07–19:20 · The host as informed peer 3/10 Effective Onboarding Strategies for a VP of Product Host Casado offers strong framing on product managers sitting at the nervous system of product-market fit. Gokul and Shishir deliver a masterclass on 30-60 day onboarding playbooks and org adjustment timing.19:20–22:10 · The host as informed peer 0/10 Audience Q&A: How the Founder's Role Evolves An audience question prompts the panel on how a founder's role changes post-hire, and host Casado does not participate. Alan and Vijay describe transitioning away from tactical bug management toward long-horizon planning.22:10–25:40 · The host as informed peer 0/10 Audience Q&A: Sourcing Candidates and Identifying Superpowers Audience Q&A segment where the host is entirely absent. Guests educate the audience on candidate filtering, identifying product superpowers, and using the 70/20/10 learning model to train non-traditional PMs.25:40–28:05 · The host as informed peer 0/10 Audience Q&A: Managing Emotional Control and Building Trust Guests answer an audience question about emotional trust and scaling oneself without host intervention. Shishir and Alan break down decision hierarchy commitments and founder mindset shifts.28:05–29:58 · The host as informed peer 1/10 Common Failure Modes in Hiring a Product Leader Host Casado asks a final rapid-fire question regarding failure modes in VP of PM hiring. Guests explain risks like poor onboarding, lack of CEO-level commitment, and failing to fire quickly when a hire is not working out.0:48–3:45 · Guest teaching 4/10 Philosophies and Scope of Product Management Roles Host Casado introduces the high-level philosophy prompt and observes general industry confusion around product management scope. Guests respond with detailed frameworks, such as viewing PMs as clarity creators and multi-stakeholder diplomats.3:45–6:13 · Guest teaching 5/10 Determining When to Hire a Product Leader Gokul lays out rigid benchmarks for when to hire product leads based on engineer counts, while Alan Schaaf directly counters Gokul's views by sharing how doing the exact opposite worked for Imgur. The host remains passive after prompting.6:13–12:07 · Guest teaching 6/10 Frameworks and Interview Strategies for Hiring Product Leaders Host Casado candidly admits his personal difficulty in hiring for roles he hasn't performed. The guests take over to teach interview frameworks, with Shishir critiquing standard interview questions and introducing neutral ground simulations.12:07–19:20 · Guest teaching 6/10 Effective Onboarding Strategies for a VP of Product Host Casado offers strong framing on product managers sitting at the nervous system of product-market fit. Gokul and Shishir deliver a masterclass on 30-60 day onboarding playbooks and org adjustment timing.19:20–22:10 · Guest teaching 4/10 Audience Q&A: How the Founder's Role Evolves An audience question prompts the panel on how a founder's role changes post-hire, and host Casado does not participate. Alan and Vijay describe transitioning away from tactical bug management toward long-horizon planning.22:10–25:40 · Guest teaching 5/10 Audience Q&A: Sourcing Candidates and Identifying Superpowers Audience Q&A segment where the host is entirely absent. Guests educate the audience on candidate filtering, identifying product superpowers, and using the 70/20/10 learning model to train non-traditional PMs.25:40–28:05 · Guest teaching 5/10 Audience Q&A: Managing Emotional Control and Building Trust Guests answer an audience question about emotional trust and scaling oneself without host intervention. Shishir and Alan break down decision hierarchy commitments and founder mindset shifts.28:05–29:58 · Guest teaching 4/10 Common Failure Modes in Hiring a Product Leader Host Casado asks a final rapid-fire question regarding failure modes in VP of PM hiring. Guests explain risks like poor onboarding, lack of CEO-level commitment, and failing to fire quickly when a hire is not working out.0:48–3:45 · Guest disagreement 1/10 Philosophies and Scope of Product Management Roles Host Casado introduces the high-level philosophy prompt and observes general industry confusion around product management scope. Guests respond with detailed frameworks, such as viewing PMs as clarity creators and multi-stakeholder diplomats.3:45–6:13 · Guest disagreement 4/10 Determining When to Hire a Product Leader Gokul lays out rigid benchmarks for when to hire product leads based on engineer counts, while Alan Schaaf directly counters Gokul's views by sharing how doing the exact opposite worked for Imgur. The host remains passive after prompting.6:13–12:07 · Guest disagreement 2/10 Frameworks and Interview Strategies for Hiring Product Leaders Host Casado candidly admits his personal difficulty in hiring for roles he hasn't performed. The guests take over to teach interview frameworks, with Shishir critiquing standard interview questions and introducing neutral ground simulations.12:07–19:20 · Guest disagreement 1/10 Effective Onboarding Strategies for a VP of Product Host Casado offers strong framing on product managers sitting at the nervous system of product-market fit. Gokul and Shishir deliver a masterclass on 30-60 day onboarding playbooks and org adjustment timing.19:20–22:10 · Guest disagreement 0/10 Audience Q&A: How the Founder's Role Evolves An audience question prompts the panel on how a founder's role changes post-hire, and host Casado does not participate. Alan and Vijay describe transitioning away from tactical bug management toward long-horizon planning.22:10–25:40 · Guest disagreement 1/10 Audience Q&A: Sourcing Candidates and Identifying Superpowers Audience Q&A segment where the host is entirely absent. Guests educate the audience on candidate filtering, identifying product superpowers, and using the 70/20/10 learning model to train non-traditional PMs.25:40–28:05 · Guest disagreement 1/10 Audience Q&A: Managing Emotional Control and Building Trust Guests answer an audience question about emotional trust and scaling oneself without host intervention. Shishir and Alan break down decision hierarchy commitments and founder mindset shifts.28:05–29:58 · Guest disagreement 1/10 Common Failure Modes in Hiring a Product Leader Host Casado asks a final rapid-fire question regarding failure modes in VP of PM hiring. Guests explain risks like poor onboarding, lack of CEO-level commitment, and failing to fire quickly when a hire is not working out.0:48–3:45 · The host pushing back 0/10 Philosophies and Scope of Product Management Roles Host Casado introduces the high-level philosophy prompt and observes general industry confusion around product management scope. Guests respond with detailed frameworks, such as viewing PMs as clarity creators and multi-stakeholder diplomats.3:45–6:13 · The host pushing back 0/10 Determining When to Hire a Product Leader Gokul lays out rigid benchmarks for when to hire product leads based on engineer counts, while Alan Schaaf directly counters Gokul's views by sharing how doing the exact opposite worked for Imgur. The host remains passive after prompting.6:13–12:07 · The host pushing back 0/10 Frameworks and Interview Strategies for Hiring Product Leaders Host Casado candidly admits his personal difficulty in hiring for roles he hasn't performed. The guests take over to teach interview frameworks, with Shishir critiquing standard interview questions and introducing neutral ground simulations.12:07–19:20 · The host pushing back 0/10 Effective Onboarding Strategies for a VP of Product Host Casado offers strong framing on product managers sitting at the nervous system of product-market fit. Gokul and Shishir deliver a masterclass on 30-60 day onboarding playbooks and org adjustment timing.19:20–22:10 · The host pushing back 0/10 Audience Q&A: How the Founder's Role Evolves An audience question prompts the panel on how a founder's role changes post-hire, and host Casado does not participate. Alan and Vijay describe transitioning away from tactical bug management toward long-horizon planning.22:10–25:40 · The host pushing back 0/10 Audience Q&A: Sourcing Candidates and Identifying Superpowers Audience Q&A segment where the host is entirely absent. Guests educate the audience on candidate filtering, identifying product superpowers, and using the 70/20/10 learning model to train non-traditional PMs.25:40–28:05 · The host pushing back 0/10 Audience Q&A: Managing Emotional Control and Building Trust Guests answer an audience question about emotional trust and scaling oneself without host intervention. Shishir and Alan break down decision hierarchy commitments and founder mindset shifts.28:05–29:58 · The host pushing back 0/10 Common Failure Modes in Hiring a Product Leader Host Casado asks a final rapid-fire question regarding failure modes in VP of PM hiring. Guests explain risks like poor onboarding, lack of CEO-level commitment, and failing to fire quickly when a hire is not working out.

speaking balance: gold is the host, purple is the guest (3 minute bins)

0:00 · the host 0% · guest 100%0:00 · the host 0% · guest 100%3:00 · the host 0% · guest 100%3:00 · the host 0% · guest 100%6:00 · the host 0% · guest 100%6:00 · the host 0% · guest 100%9:00 · the host 0% · guest 100%9:00 · the host 0% · guest 100%12:00 · the host 0% · guest 100%12:00 · the host 0% · guest 100%15:00 · the host 0% · guest 100%15:00 · the host 0% · guest 100%18:00 · the host 0% · guest 100%18:00 · the host 0% · guest 100%21:00 · the host 0% · guest 100%21:00 · the host 0% · guest 100%24:00 · the host 0% · guest 100%24:00 · the host 0% · guest 100%27:00 · the host 0% · guest 100%27:00 · the host 0% · guest 100%
Sharpest disagreement ▶ 5:29 Alan Schaaf challenges Gokul's hiring rules

Alan directly dissents from Gokul's rigid hiring framework, explicitly stating he did the exact opposite of Gokul's strong views and achieved success.

Hardest push from the host ▶ 12:07 Martin Casado challenges internal-only onboarding premise

Martin Casado questions Gokul's recommendation to promote internally by noting that founders frequently must hire externally and asking how to safely integrate outside leaders into sensitive product dynamics.

Biggest teaching moment ▶ 9:35 Shishir reframes traditional interview question methodologies

Shishir dismantles common home court and away court interview techniques as ineffective before educating the panel on using neutral ground synthetic scenarios.

The host holds their own ▶ 12:07 Martin Casado articulates product manager's central role

Martin Casado demonstrates domain expertise by framing the PM position as the nervous system of product-market fit and comparing hiring an external VP of Product to replacing part of the founder's brain.

the scores for every segment, with the reasoning behind each
ChapterTopicThe host as informed peerGuest teachingGuest disagreementThe host pushing backWhy
Philosophies and Scope of Product Management Roles 2410 Host Casado introduces the high-level philosophy prompt and observes general industry confusion around product management scope. Guests respond with detailed frameworks, such as viewing PMs as clarity creators and multi-stakeholder diplomats.
Determining When to Hire a Product Leader 1540 Gokul lays out rigid benchmarks for when to hire product leads based on engineer counts, while Alan Schaaf directly counters Gokul's views by sharing how doing the exact opposite worked for Imgur. The host remains passive after prompting.
Frameworks and Interview Strategies for Hiring Product Leaders 2620 Host Casado candidly admits his personal difficulty in hiring for roles he hasn't performed. The guests take over to teach interview frameworks, with Shishir critiquing standard interview questions and introducing neutral ground simulations.
Effective Onboarding Strategies for a VP of Product 3610 Host Casado offers strong framing on product managers sitting at the nervous system of product-market fit. Gokul and Shishir deliver a masterclass on 30-60 day onboarding playbooks and org adjustment timing.
Audience Q&A: How the Founder's Role Evolves 0400 An audience question prompts the panel on how a founder's role changes post-hire, and host Casado does not participate. Alan and Vijay describe transitioning away from tactical bug management toward long-horizon planning.
Audience Q&A: Sourcing Candidates and Identifying Superpowers 0510 Audience Q&A segment where the host is entirely absent. Guests educate the audience on candidate filtering, identifying product superpowers, and using the 70/20/10 learning model to train non-traditional PMs.
Audience Q&A: Managing Emotional Control and Building Trust 0510 Guests answer an audience question about emotional trust and scaling oneself without host intervention. Shishir and Alan break down decision hierarchy commitments and founder mindset shifts.
Common Failure Modes in Hiring a Product Leader 1410 Host Casado asks a final rapid-fire question regarding failure modes in VP of PM hiring. Guests explain risks like poor onboarding, lack of CEO-level commitment, and failing to fire quickly when a hire is not working out.

Statements from this episode (14)

Insight
Founders often fail to articulate a clear product strategy
“Turns out that many cases, founders or CEOs, they've never actually articulated a clear product strategy.”
Gokul Rajaram Jan 2, 2019 ▶ 2:22
Insight
A product leader's primary job is creating clarity from ambiguity
“The number one job of that person is to take ambiguous spaces. And turn them clear.”
Shishir Mehrotra Jan 2, 2019 ▶ 3:35
Insight
Pre-product-market fit startups should not hire product leaders
“Pre-PMF, a product market fit, at which point you don't hire any leaders, it's just you, your co-founder, and then a bunch of builders.”
Gokul Rajaram Jan 2, 2019 ▶ 3:50
Insight
Startups need their first product leadership at 23 to 30 engineers
“About 23 to 30 engineers is when you see the first evolution of leadership in the product function, because, A, there's enough engineers that there's many different things that you could organize them in many different ways, so there's need for more explicit s…”
Gokul Rajaram Jan 2, 2019 ▶ 4:22
Disclosure
Imgur overcame internal dogma by hiring an external product manager
“We had been chugging away at the product for like five years, and so we had a lot of built up assumptions. We were kind of a little bit dogmatic about certain topics that we didn't need to be, that were probably holding us back, and so having a fresh set of ey…”
Alan Schaaf Jan 2, 2019 ▶ 5:42
Insight
Every employee and senior leader must act as a data analyst
“Every single person in the company needs to be an analyst for a company to work effectively. This includes every senior leader of the company.”
Gokul Rajaram Jan 2, 2019 ▶ 8:09
Insight
PM candidates must be able to hold attention for 45 minutes
“Any product person who can't figure out how to entertain you for 30 to 45 minutes is definitely not worthwhile as a product person.”
Shishir Mehrotra Jan 2, 2019 ▶ 9:25
Insight
Home-court and away-court interview questions fail to calibrate PM candidates
“The home court question, you're spending your whole time trying to figure out, well, what does he want to hear? He probably thought about this way more than I have. And so you're not really getting a great calibration. On the other side, you can't separate thi…”
Shishir Mehrotra Jan 2, 2019 ▶ 9:51
Insight
New executives have a 60-day window to make organizational changes
“You have 60 days to make org changes. After 60 days, you become an insider. It's very hard to make org changes.”
Gokul Rajaram Jan 2, 2019 ▶ 14:36
Disclosure
Poor onboarding caused a top executive hire to fail within six months
“I had to get rid of a guy that was a fantastic hire, and he got onboarded poorly, and he flushed out in six months because he just lost his rapport by not following that process.”
Shishir Mehrotra Jan 2, 2019 ▶ 16:57
Insight
Hiring a VP of Product allows founders to plan longer horizons
“You get to actually step back and you get to plan much longer time horizons. So when you're really early as a startup, you have very short time horizons when you need to plan, right? You can figure out something and then go get it done. And a great product lea…”
Vijay Balasubramaniyan Jan 2, 2019 ▶ 21:46
Insight
Founders raising capital to expand should hire a recruiter first
“Which is, when you hire, when you raise a round, and what you're gonna do with that round is grow your team, then the first thing you should do is hire somebody to hire people. Like, literally, you raise a bunch of money in order to build your team, you have t…”
Alan Schaaf Jan 2, 2019 ▶ 23:07
Insight
The VP of Product and CEO function as co-founders
“In a product-centered company, the VP of product and the CEO, like, no matter how they got formed, they're co-founders.”
Shishir Mehrotra Jan 2, 2019 ▶ 24:57
Disclosure
Gokul Rajaram spent five hours with Square's CEO before interviewing
“I spent essentially five hours before I even agreed to interview at Square with our CEO, just getting to know him and understanding what his vision is for the company, what he cares about, what he doesn't, what his philosophy is, how he works, because you can …”
Gokul Rajaram Jan 2, 2019 ▶ 25:19
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