voice interactions

1 statements across 1 episodes · 0 bullish · 0 bearish · 1 people on the record · first statement Feb 9, 2019 by Frank Chen · across every show →

Everything said about voice interactions, oldest first

Feb 9, 2019 neutral

Assertion Partly supported

Chen: 78% of organizational customer interactions still happen via voice

“It turns out that when you interact with an organization, 78% of those interactions still occur over voice, which is pretty surprising in the era of text and websites.”

Frank Chen Feb 9, 2019 ▶ 12:35 Better Together: Humanity + Machine Learning

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voice interactions

Everything said about voice interactions, oldest first

Turn any episode into a week of clips.