small, medium-sized businesses

also referred to as: smb · smbs

4 statements across 4 episodes · 2 bullish · 1 bearish · 4 people on the record · first statement Oct 26, 2018 by Sharon Chang · across every show →

Everything said about small, medium-sized businesses, oldest first

Oct 26, 2018 positive
Insight
Chang: Enterprise workgroups are better initial targets than SMBs
“A, you know, work group might be a better on-ramp than an SMB.”
Sharon Chang Oct 26, 2018 ▶ 3:18 Product Marketing for New Products
Jan 2, 2019 negative
Assertion Not checkable as stated
Chen: SMB software products struggle to get below 5% monthly churn
“No matter what, when you're working with SMBs, I find it very hard to get better than let's say a five percent per month churn rate.”
Andrew Chen Jan 2, 2019 ▶ 10:36 a16z Podcast | When Organic Growth Goes Enterprise
Nov 21, 2024 positive
Assertion Not checkable as stated
Amble: SMBs are driving the earliest adoption of AI marketing agents
“The agent is starting to take on more of the end to end tasks, especially where we're seeing this the most is on the SMB side. And why is that? So SMBs typically are spending a lot on marketing agencies because they don't have marketers internally, or they may…”
Seema Amble Nov 21, 2024 ▶ 6:40 How GenAI-Based Software Is Advancing Marketing and Sales
Jul 29, 2026 neutral
Insight
Schrader: SMBs lack dedicated staff to operate software tools
“A huge difference between SMBs in general and enterprises is that in SMBs there's nobody to use the tools. Like you can build a tool, but there's nobody sitting there that's going to use it.”
Frederick Schrader Jul 29, 2026 ▶ 18:21 “Every small business should run itself” | Lassie with a16z
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