root cause analysis

1 statements across 1 episodes · 0 bullish · 0 bearish · 1 people on the record · first statement Jan 2, 2019 by Dwight Gaston · across every show →

Everything said about root cause analysis, oldest first

Jan 2, 2019

Insight

Gaston: Root cause analysis must focus on process flaws, not people

“When defects occur making sure that the root cause analysis is not attacking the people involved, it's attacking the process.”

Dwight Gaston Jan 2, 2019 ▶ 26:05 a16z Podcast | Where's My Stuff? -- The Lowdown on Logistics and Ops

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root cause analysis

Everything said about root cause analysis, oldest first

Turn any episode into a week of clips.