Jeff Jordan

51 statements across 16 episodes · 18 bullish · 13 bearish · 1 people on the record · first statement Jul 15, 2017 by Jeff Jordan · said 7 times in 6 episodes since 2019 · across every show →

On the record as a speaker too: Jeff Jordan's record, appearances and statements → this page counts the times other people say the name.

Mentions by year

brought up most by Connie Chan (3), Michael Copeland (1), Joe Gebbia (1), Andrew Chen (1)

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000.821.5420192020202120222023episodesmentions per episode
2023 3 mentions in 2 episodes 2 per episode
2019 4 mentions in 4 episodes 1 per episode

every mention, scene by scene, with the transcript →

Everything said about Jeff Jordan, oldest first

Jul 15, 2017 positive
Insight
Jeff Jordan: Two-sided network effects create self-reinforcing competitive moats
“When that wheel starts turning, it starts to become something that's very hard to compete with because if you're a seller, you have to be there because the buyers are there. If you're a buyer, you want to go where all the sellers are.”
Jeff Jordan Jul 15, 2017 ▶ 1:29 Marketplaces
Jul 15, 2017
Disclosure
eBay could not launch services pre-smartphone due to connectivity limits
“And when I was at eBay, I, since eBay, I used to think one of my biggest failings there was I didn't build a services business. It seemed incredibly obvious to me that eBay with the community and PayPal with the payments should support a services business. I n…”
Jeff Jordan Jul 15, 2017 ▶ 18:22 Marketplaces
Jan 2, 2019 positive
Assertion Supported
eBay empowered up to one million people to earn a living
“EBay, when I worked there was empower economically empowering literally hundreds of thousands or even a million people to earn part or all of their living selling on eBay.”
Jeff Jordan Jan 2, 2019 ▶ 0:30 a16z Podcast | People Marketplaces Take On One of the Last Great E-Commerce Opportunities: Groceries
Jan 2, 2019 neutral
Disclosure
Investing in Instacart violates Jordan's rule against competing with Amazon
“So, so I'm violating one of my hard and fast rules in the sense of card investment, which is don't compete with Amazon.”
Jeff Jordan Jan 2, 2019 ▶ 9:28 a16z Podcast | People Marketplaces Take On One of the Last Great E-Commerce Opportunities: Groceries
Jan 2, 2019 positive
Disclosure
Jordan: VC pitches are shifting toward hyper-personalized service at scale
“We're seeing a trend towards not, you know, not, not towards mass customization, but to ends of one. You know, more and more business models are being pitched to us are, you know, personalized service to every consumer.”
Jeff Jordan Jan 2, 2019 ▶ 49:10 a16z Podcast | Where's My Stuff? -- The Lowdown on Logistics and Ops
Jan 2, 2019 bearish
Insight
Jordan: Incumbent beauty brands launch twice yearly, inviting digital disruption
“Typically, beauty companies do two sets a year, maybe, because they, you know, would not need to manufacture it, need to support it with marketing, you know, just, you know, it's a beautiful target for digital disruption.”
Jeff Jordan Jan 2, 2019 ▶ 8:43 a16z Podcast | Where's My Stuff? -- The Lowdown on Logistics and Ops
Jan 2, 2019 negative
Opinion
Jordan: Apple Pay is a form factor shift, not a payment revolution
“But I don't see it as a huge payment innovation. It's a new form factor on top of credit cards.”
Jeff Jordan Jan 2, 2019 ▶ 20:21 a16z Podcast | Ecommerce and the Holiday Shopping Collision
Jan 2, 2019
Assertion Not publicly verifiable
Jordan: Over 40% of Disney Store sales occurred in Q4
“When I was at the Disney store, I think it was over 40% of sales happened in the fourth quarter.”
Jeff Jordan Jan 2, 2019 ▶ 3:42 a16z Podcast | Ecommerce and the Holiday Shopping Collision
Jan 2, 2019 positive
Insight
Jeff Jordan: Virtual marketplaces scale faster than e-commerce due to zero physical constraints
“There are no governor or limitations on how fast most marketplaces can grow. I mean, there, it's kind of the company, most of these marketplaces are virtual. And you know, when a good idea comes in, there is just no limit to growth where e-commerce is dealing …”
Jeff Jordan Jan 2, 2019 ▶ 0:44 a16z Podcast | The Marketplace Rules
Jan 2, 2019
Insight
Jeff Jordan: Buyers, not sellers, drive all value in multi-sided marketplaces
“In every marketplace I've managed, the seller paid the company, but the buyer, I believe, is where all the value is. Sellers, businesses, small businesses, aspiring small businesses, will typically go wherever they think consumers are in quantity.”
Jeff Jordan Jan 2, 2019 ▶ 8:16 a16z Podcast | The Marketplace Rules
Jan 2, 2019
Assertion Partly supported
A Stanford study showed eight hours of sleep boosted shooting by 20-30%
“There was a study done at Stanford a number of years back that took the men's basketball team, had them do a proficiency shooting, you know, free throw percentage thing under their normal sleep, and then they begged them to get eight hours. And the shooting we…”
Jeff Jordan Jan 2, 2019 ▶ 16:46 a16z Podcast | Andre Iguodala Knows Tech -- And Why the Warriors Won't Be Stopped
Jan 2, 2019
Assertion Partly supported
Jeff Jordan: Half of portfolio companies in top VC funds lose all capital
“It's about the best performing funds in the history of venture capital, about half the companies lost all the money.”
Jeff Jordan Jan 2, 2019 ▶ 12:07 a16z Podcast | Hall of Fame Football Meets Venture Capital
Jan 2, 2019 negative
Insight
Jordan: Unsolicited direct startup pitches are usually poor investments
“Be really careful, because when they, when the one deal comes to you, it's usually the shitty deal that couldn't get money elsewhere.”
Jeff Jordan Jan 2, 2019 ▶ 12:53 a16z Podcast | Hall of Fame Football Meets Venture Capital
Jan 2, 2019
Insight
Jeff Jordan: Seeing high deal volume is critical for VC calibration
“And the deal flow, as Ben and Joe both said, is, is critical. You, Want to see as many deals as you can, because that's, you know, that's how you calibrate, that's how you get to, you know, some of them are going to be good, and so, you know, be really careful…”
Jeff Jordan Jan 2, 2019 ▶ 19:29 a16z Podcast | Hall of Fame Football Meets Venture Capital
Jan 2, 2019
Insight
Jeff Jordan: Scaling startups move to Silicon Valley for executive talent
“A lot of them find as they, as they're growing, they scale out of their cities. So, you know, Chicago had Groupon, and, you know Foursquare had, it was in New York, and they can only hire so many engineers, particularly engineers, but also the senior executive…”
Jeff Jordan Jan 2, 2019 ▶ 18:44 a16z Podcast | Hall of Fame Football Meets Venture Capital
Jan 2, 2019
Disclosure
Jeff Jordan: My entire OpenTable diligence focused on San Francisco metrics
“And so in OpenTable, the entirety of my diligence on the company was, show me San Francisco. You've been in San Francisco the longest. Show me how the key metrics are going in San Francisco.”
Jeff Jordan Jan 2, 2019 ▶ 20:47 a16z Podcast | Getting Network Effects
Jan 2, 2019 neutral
Disclosure
Jordan: eBay was once the largest digital ad spender globally
“EBay, I was the biggest advertiser in the world on digital advertising in the world for a number of years.”
Jeff Jordan Jan 2, 2019 ▶ 31:30 a16z Podcast | Getting Network Effects
Jan 2, 2019 positive
Assertion Not checkable as stated
Jordan: Portfolio companies cut spending without slowing top-line growth
“We've had a couple companies that Shifted in the current capital environments and the uncertainty there shifted from growth at all costs to, you know, kind of smart growth mode or whatever you want to call it. The amazing thing, the profitability improved dram…”
Jeff Jordan Jan 2, 2019 ▶ 34:13 a16z Podcast | Getting Network Effects
Jan 2, 2019
Assertion Not checkable as stated
Jordan: OpenTable achieved network effects only because its direct competitors folded
“Open table got raised enough money and spent it so slowly they were able to survive. The two direct competitors didn't open table ran unopposed for five years, which is the only reason they were able to get to their network effect.”
Jeff Jordan Jan 2, 2019 ▶ 36:13 a16z Podcast | Getting Network Effects
Jan 2, 2019 bullish
Insight
Jordan: Marketplace startups must demonstrate early monetization to prove value
“I think in a marketplace business, if there's money flowing through it, You should be able to demonstrate you can capture some of it early on, or, I mean, if not, I'm trying to figure out if you're actually adding value to both sides of the marketplace and the…”
Jeff Jordan Jan 2, 2019 ▶ 34:41 a16z Podcast | Getting Network Effects
Jan 2, 2019 negative
Assertion Not publicly verifiable
Jordan: eBay transaction volume dropped 40-50% overnight following 9/11
“Our volume literally just dropped 40, 50% overnight. New users stopped completely. It was a big divot in the business for two or three or four weeks, and then everything popped back. We never regained the lost users we had during that month.”
Jeff Jordan Jan 2, 2019 ▶ 46:34 a16z Podcast | Getting Network Effects
Jan 2, 2019 positive
Insight
Jeff Jordan: Network Effect Businesses Are Prone to Monopolies
“Businesses with network effects typically are very defensible and often are prone to monopoly”
Jeff Jordan Jan 2, 2019 ▶ 2:21 a16z Podcast | Getting Network Effects
Jan 2, 2019 negative
Assertion Supported
Jordan: Early PayPal and Facebook social commerce partnerships failed to gain traction
“PayPal did a few deals in back at the beginning of the decade with the Facebook and, you know, felt like, okay, there you have money there. You have social graph. We have social commerce, right? Well, it just, it hasn't worked that way.”
Jeff Jordan Jan 2, 2019 ▶ 17:31 a16z Podcast | Welcome to the New Era of Commerce
Jan 2, 2019 positive
Insight
Jordan: Direct-to-consumer models yield higher margins by bypassing traditional aggregators
“This pre-tail or pre-commerce enables you to leverage the internet and your social following to go direct to the consumers. You get to basically disintermediate the historic aggregators. So, you know, if you were selling a phone 20 years ago, you can even say …”
Jeff Jordan Jan 2, 2019 ▶ 1:58 a16z Podcast | Welcome to the New Era of Commerce
Jan 2, 2019
Assertion Partly supported
Jordan: OpenTable grew in the teens at IPO, then accelerated significantly
“We were in the teens growth year over year growth rate. According to the analyst models, when we went out, that's not really a strong growth company. Then we increased growth in the 30, 40 plus percent.”
Jeff Jordan Jan 2, 2019 ▶ 26:54 a16z Podcast | The Curious Case of the OpenTable IPO
Jan 2, 2019
Assertion Partly supported
Jordan: OpenTable's 2009 IPO was oversubscribed 20 to 25 times
“Yeah, I know. So when we the original documents had a 12 to 14 dollar price range, I think we updated it to 16 to 18 over the course of the roadshow, because the roadshow was going well. The first two investors said, I want a full allocation. So it quickly bec…”
Jeff Jordan Jan 2, 2019 ▶ 12:05 a16z Podcast | The Curious Case of the OpenTable IPO
Jan 2, 2019
Disclosure
Jordan: OpenTable's top three shareholders advised against giving quarterly guidance
“I called the three largest holders and I said, should I give guidance? All three said no.”
Jeff Jordan Jan 2, 2019 ▶ 29:10 a16z Podcast | The Curious Case of the OpenTable IPO
Jan 2, 2019 positive
Insight
Jordan: CEOs should prioritize long-term IPO investors over maximizing price
“And I would do that again in a second. I'd advise management teams to do it like crazy because as a CEO managing a public company, you don't want people who are in and out on momentum, hot money, because you spend then all your time literally marketing to new …”
Jeff Jordan Jan 2, 2019 ▶ 14:11 a16z Podcast | The Curious Case of the OpenTable IPO
Jan 2, 2019 positive
Insight
Jordan: Pre-IPO CEOs should hold back tested growth initiatives for early quarters
“I usually counsel CEOs what, before they go out, have something in your back pocket. We had two or three initiatives that we tested at small scale that we knew were going to work and add to the business.”
Jeff Jordan Jan 2, 2019 ▶ 27:44 a16z Podcast | The Curious Case of the OpenTable IPO
Jan 2, 2019 negative
Assertion Not checkable as stated
Jordan: OpenTable's 2009 IPO roadshow required 46 consecutive flip-board meetings
“So my experience of the process in 2009 was we had 46 meetings in rapid succession where we had a flip board presentation and you had to give the presentation the same way every time, you know, so it became one of the most nerve wracking things. Was also one o…”
Jeff Jordan Jan 2, 2019 ▶ 10:49 a16z Podcast | Market Shifts
Jan 2, 2019 positive
Assertion Not checkable as stated
Jordan: OpenTable spent zero dollars on consumer acquisition under his leadership
“OpenTable, when I was managing it, did not pay any money at all to acquire consumers.”
Jeff Jordan Jan 2, 2019 ▶ 10:47 a16z Podcast | The Basics of Growth 1 -- User Acquisition
Jan 2, 2019 negative
Opinion
Jeff Jordan: Blended CAC is a dangerous metric for startups
“I view blended CAC as a really dangerous number.”
Jeff Jordan Jan 2, 2019 ▶ 6:32 a16z Podcast | The Basics of Growth 1 -- User Acquisition
Jan 2, 2019 positive
Assertion Supported
Jordan: eBay accelerated growth at scale by layering fixed prices and payments
“At eBay, the original business was an auction business in the U.S. And so, you know, some of the things we layered on earlier, we layered on fixed price in the U S not revolutionary, but it really did increment growth. Then we went international and then we la…”
Jeff Jordan Jan 2, 2019 ▶ 2:40 a16z Podcast | The Basics of Growth 1 -- User Acquisition
Jan 2, 2019 negative
Disclosure
Jordan: Past investment mistakes stemmed from short-lived Facebook ad arbitrage
“When I made a couple investment mistakes where the paid acquisition looked really good, and actually what they were doing, or they're arbitraging something like Facebook's early mobile attempts, where the people who participate in Facebook mobile ads early Got…”
Jeff Jordan Jan 2, 2019 ▶ 16:58 a16z Podcast | The Basics of Growth 1 -- User Acquisition
Jan 2, 2019
Insight
Jordan: Newer cohorts perform better than earlier ones in network-effect businesses
“If it gets more valuable, your newer cohorts should behave better than your early cohorts.”
Jeff Jordan Jan 2, 2019 ▶ 5:41 a16z Podcast | The Basics of Growth 2 -- Engagement & Retention
Jan 2, 2019 positive
Assertion Not checkable as stated
Jordan: OpenTable's San Francisco diligence proved network effects improved key metrics
“My diligence at OpenTable was I looked at San Francisco, which was their first market, and sales rep productivity grew over time. Restaurant churn decreased over time. The number of diners per restaurant increased over time. The percentage that booked through …”
Jeff Jordan Jan 2, 2019 ▶ 22:15 a16z Podcast | The Basics of Growth 2 -- Engagement & Retention
Jan 2, 2019 positive
Insight
Jordan: The best marketplace business models rely on cohort curve analysis
“Usually in marketplace businesses, the best models are built off of the cohort curves.”
Jeff Jordan Jan 2, 2019 ▶ 5:21 a16z Podcast | The Basics of Growth 2 -- Engagement & Retention
Jan 2, 2019
Assertion Not checkable as stated
Jordan: Early Facebook platform apps grew fast but had zero retention
“Early on in the Facebook platform, companies literally got to a million users in, you know, it felt like minutes. Just because there were so many people on Facebook and the ones who were early just got exploding user bases. There were a number of concepts whos…”
Jeff Jordan Jan 2, 2019 ▶ 21:08 a16z Podcast | The Basics of Growth 2 -- Engagement & Retention
Jan 2, 2019 positive
Insight
Jordan: Enterprise software usage curves shift when adopted organization-wide
“You know, just if you have five people in the organization using Slack, you get one use curve. If you have, you know, if the organization, it's the operating system for the organization, you have a very different curve.”
Jeff Jordan Jan 2, 2019 ▶ 7:25 a16z Podcast | The Basics of Growth 2 -- Engagement & Retention
Jan 2, 2019
Insight
Jeff Jordan: Leaders become less informed as organizations grow
“It's so interesting as organizations get bigger, the leader is less and less informed because people are intimidated to talk to them or they're not listening or whatever.”
Jeff Jordan Jan 2, 2019 ▶ 3:53 a16z Podcast | The Case Study of Dollar General and Surviving (Thriving!) Retail
Jan 2, 2019 positive
Disclosure
Brian Chesky urges Airbnb staff to host and stay on the platform
“At eBay, we encourage our employees to trade, buy and sell on eBay. I'm on the board of Airbnb and Brian Chesky strongly encourages the employees to host or be a guest on the platform because it keeps you connected to the value and philosophy and, you know, th…”
Jeff Jordan Jan 2, 2019 ▶ 8:06 a16z Podcast | The Case Study of Dollar General and Surviving (Thriving!) Retail
Jan 2, 2019 bearish
Assertion Not checkable as stated
Jordan: Sports team valuations rely entirely on vulnerable media broadcast dollars
“What's driven the constantly escalating value of the sports teams is almost exclusively these media dollars that have flown in. But media dollars typically follow eyeballs, and if eyeballs are declining rapidly, the media dollars disappear.”
Jeff Jordan Jan 2, 2019 ▶ 1:19 a16z Podcast | Eyeballs on the Game
Jan 2, 2019 bullish
Assertion Contradicted
Jordan: Professional sports team valuations have never declined in his lifetime
“Now the value of sports teams haven't gone down since I've been alive and I've been alive a while. So, I mean, people have been calling the top multiple times and it hasn't happened yet. So I could be wrong too.”
Jeff Jordan Jan 2, 2019 ▶ 9:30 a16z Podcast | Eyeballs on the Game
Jan 2, 2019 negative
Assertion Partly supported
Jeff Jordan: ESPN and Sports Illustrated are in steep decline
“The iconic Sports media properties, ESPN and Sports Illustrated are both in decline. Sports Illustrated, they're, like, trying to give it away. I mean, it's now down to, like, a dozen issues a year, and, you know, literally they're trying to sell it, and they'…”
Jeff Jordan Jan 2, 2019 ▶ 1:02 a16z Podcast | Eyeballs on the Game
Feb 26, 2019 neutral
Assertion Supported
Jordan: The total grocery market is growing 1% to 2% annually
“I mean, it's almost math because the total grocery market's growing one or two percent a year. If the number of brands proliferate, the average revenue per brand should come down.”
Jeff Jordan Feb 26, 2019 ▶ 29:52 a16z Podcast | Who's Down with CPG, DTC? (And Micro-Brands Too?)
Feb 26, 2019
Insight
Jordan: Tech's biggest winners initially look like non-obvious niche ideas
“Most of the huge winners are lightning strikes. Facebook was the second or third social network, but you know, no one was thinking social networks when they talk about a trillion dollar company. EBay was Collectibles online, weird Facebook, hot or not, you kno…”
Jeff Jordan Feb 26, 2019 ▶ 46:24 a16z Podcast | Who's Down with CPG, DTC? (And Micro-Brands Too?)
Feb 26, 2019 bearish
Opinion
Jordan: Legacy CPG giants have lost the ability to innovate
“The CBG companies, large ones have lost the ability to innovate.”
Jeff Jordan Feb 26, 2019 ▶ 5:05 a16z Podcast | Who's Down with CPG, DTC? (And Micro-Brands Too?)
Feb 26, 2019 bearish
Assertion Not checkable as stated
Jordan: Fewer than five U.S. e-commerce companies hit $1B and stay profitable
“So, you know, one of the big secrets in e-commerce is virtually no companies get big and make money in the United States on e-commerce. I can name five e-commerce companies in the U.S. After two decades of investing and God knows how many tens of billions of d…”
Jeff Jordan Feb 26, 2019 ▶ 3:39 a16z Podcast | Who's Down with CPG, DTC? (And Micro-Brands Too?)
Feb 26, 2019 negative
Opinion
Jordan: Physical retail buyers select products using instinct, not data
“I mean, it's hard to understate how blind most buyers at most physical retailers are right now. Yeah. They're just kind of, it's instinct.”
Jeff Jordan Feb 26, 2019 ▶ 22:22 a16z Podcast | Who's Down with CPG, DTC? (And Micro-Brands Too?)
Feb 26, 2019 bullish
Disclosure
Jordan: a16z invested in Instacart viewing grocery stores as distributed warehouses
“We made the Instacart investment in the belief that the grocery stores are there. It's distributed. They have distributed little warehouses.”
Jeff Jordan Feb 26, 2019 ▶ 15:11 a16z Podcast | Who's Down with CPG, DTC? (And Micro-Brands Too?)
Feb 26, 2019
Disclosure
Jordan: eBay required $11M minimum spend for TV advertising campaigns
“When I was Managing eBay, you know, we were doing TV, and it was a million dollars to produce an ad, and then, you know, ten million dollars to distribute it with a frequency that the brand people thought was efficient. So, eleven million dollars was the ante …”
Jeff Jordan Feb 26, 2019 ▶ 29:06 a16z Podcast | Who's Down with CPG, DTC? (And Micro-Brands Too?)
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