human in the loop

“The ordinary user will still want that last mile approval almost a hundred percent of the time. They will want the human part of the human in the loop to be the final decision maker.”

“Most of these agentic systems in production right now, like large scale agentic systems, usually if an agent hits a wall or can't perform anymore, it'll like send the, this case or this customer to a tier two support and forget about it. That doesn't really wo…”