CRM
also referred to as: crms
3 statements across 2 episodes · 3 bullish · 0 bearish · 3 people on the record · first statement Jan 2, 2019 by John Collison · across every show →
Everything said about CRM, oldest first
Jan 2, 2019 bullish
Collison: Software will evolve to create a unified revenue platform category
“The way we see the world, there is no revenue platform right now, and if you look at all the products that we have been building, better analytics on the revenue data that you have in Stripe, a source of truth billing system, things like that, it's moving in t…”
Jul 30, 2026 positive
Sreenivas: AI Agents Will Not Eliminate CRMs or Auxiliary Software
“Now, to the point of, Does that mean CRMs go away? I mean, my answer is no, because if you had you know, if you have a company today where your concierge is a human being, they still write your info on a CRM so that they can track it for later. So, and I think…”
Jul 30, 2026 bullish
Zhang: CRMs could thrive as source-of-truth databases for AI agents
“I actually think CRMs could do quite well. They'll, they'll be slightly different in the sense of, like, CRMs are kind of databases in a way, and, you know, the frustration people have with them sometimes is that the interfaces are not really difficult to use,…”