AI customer support
1 statements across 1 episodes · 1 bullish · 0 bearish · 1 people on the record · first statement Aug 14, 2025 by Michael Lingelbach · across every show →
Everything said about AI customer support, oldest first
Aug 14, 2025 positive
Lingelbach: Real-time video faces deter customers from yelling at AI support agents
“We see this now when we're talking to customer support companies that are thinking about integrating real-time video. It's a lot harder to, like, yell at An assistant that has a face that's staring at you that can, like, wince.”