AI agent evaluation
also referred to as: ai agent evaluations
1 statements across 1 episodes · 1 bullish · 0 bearish · 1 people on the record · first statement Aug 9, 2026 by Ale Massa · across every show →
Everything said about AI agent evaluation, oldest first
Aug 9, 2026 positive
Massa: AI agent evals should measure conversion, not call volume or duration
“Like I see companies like measuring number of calls or minutes during the call or some like superficial KPIs that give you some information, but that doesn't really work. Like the important thing is Did this customer convert? Is it bringing value to the custom…”