The Ledger
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Beykpour: Executive Overrules in Product Reviews Signal a Broken System
“Assume everything you hear from like leadership at product reviews, including from my mouth directly is just feedback and input and not a directive unless explicitly stated otherwise. Like in the five percent of time that we make a decision that is overruling …”
Beykpour: The product-market fit for live video is hanging out, not news broadcasting
“That is not the product market fit use case. That is the exception use case. The product market fit use case is people use live video to hang out.”
Beykpour: Big-tech PMs struggle at early startups due to excess structure
“Sometimes see like folks that have only worked at larger companies struggle with this because they're so used to having a lot of structure and clarity around like, okay, my job is this and therefore my expectations are this.”
Beykpour: Waiting too long to fire bad hires is founders' biggest mistake
“I think the most classical mistake is actually not in Making hiring mistakes, but in making the mistake of waiting too long to realize you made a mistake, right? Like that's in my experience, the way harder thing.”
Beykpour: Periscope's biggest mistake was defaulting broadcast retention to persist indefinitely
“I think one of the biggest mistakes we made with Periscope Is we changed the default Sort of data retention to persist indefinitely.”
Beykpour: Product reviews serve two customers: product teams and leadership
“I think there's like two customers for a product review. There's the team that's a customer, and then there's like the leadership team that's a customer.”
Beykpour: Simple projects at Twitter required dozens of cross-functional team members
“Whereas like, if you bring that out to Twitter scale, most projects, even the simplest projects at Twitter could potentially have dozens of people working on them. And then complex projects have hundreds of people, right?”
Beykpour: Startups need a PM when teams become purely reactive to fixes
“Well, I think one signal is if the team is constantly reacting to what the product needs. Like if you're constantly underwater and the things you end up prioritizing are the things that you learn really late are broken. And you're not feeling like you can be p…”
Beykpour: People who need extreme clarity cannot thrive at startups
“There's so many ambiguities of being at an early stage startup and it is not a role. It's, it is not an environment where people who need extreme clarity can thrive in, I believe, right?”
Beykpour: Product Reviews Serve Two Customers, the Team and Leadership
“I think there's like two customers for a product review. There's the team. That's a customer. And then there's like the leadership team. That's a customer.”
Beykpour: Product managers must explicitly ignore certain customer feedback
“And your job as a team and as a product manager is to take all that input in. And make organization and prioritization out of chaos. You cannot react to all the things you should not react to all the things. And you should have a well-tuned barometer about kno…”
Beykpour: Leadership should distill product review feedback into written bullet points
“And so one of the things we've started doing and maybe there are better ways of doing it, but this is just like the way we've adjusted doing it is after the pro after we have the live product review, we have a debrief as a leadership team. 15 minute debrief wh…”
Beykpour: Angel investors shouldn't give unprompted product feedback
“Angel investing as someone who's very, who has strong opinions and convictions around Building product is, is, is always tricky business. Cause you have to know that you're so far from the details and you're, you shouldn't necessarily volunteer your perspectiv…”
Beykpour: Twitter leadership distills product reviews into 4-5 written bullets
“After we have the live product review, we have a debrief as a leadership team, a fifteen-minute debrief, where we try and, amongst ourselves, say, alright, we just talked about a lot of stuff. What's the most useful feedback we can, like, clarify and write dow…”
Beykpour: Periscope reduced live stream latency to sub-five seconds
“Technically what that meant is we had to take what was sort of industry standard as like tens of seconds, if not more of latency and bring it down to like sub five seconds.”
Beykpour: Twitter Held Three 45-Minute Executive Product Reviews Weekly
“So in terms of like the what we have product reviews on a week or I host product reviews on a weekly basis. And the reason I say I is like cascading down our product organization. Some of our product leads have their own cadences around product reviews as well…”
Scott Belsky wrote a substantial early seed check for Periscope
“Scott was like, I mean, I want to support you guys. He wrote us, I don't want to share how much the check was, but he wrote us a substantially sized check and was like, I want to be on the team and help you guys make this come to life.”