DeWahl: Startups must own the full vertical customer experience for operational control
Julia DeWahl · 20VC: Biggest Lessons From Opendoor's Scaling Journey, How To Implement Systems for Growth & The Right Way To Structure Customer Discovery Processes with Julia DeWahl, Angel Investor · Jul 3, 2020 · at 6:42
Angel investor and former Opendoor executive Julia DeWahl discusses her preference for vertically integrated business models on 20VC.
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“Oh, I'm a big believer in owning the vertical solution, the end-to-end customer experience, because ultimately you have control that way.”
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